Shopify Upsell and Cross-Sell Apps: Manifest AI Chatbot + ChatGPT vs. Also Bought • CBB

Table of Contents

1. Introduction
2. How Does Manifest AI Chatbot + ChatGPT Work?
3. How Does Also Bought • CBB Work?
4. How Much Does Manifest AI Chatbot + ChatGPT Cost?
5. How Much Does Also Bought • CBB Cost?
6. Cost Analysis: Manifest AI Chatbot + ChatGPT vs. Also Bought • CBB
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Did you know that upselling and cross-selling can increase revenue by up to 30% for eCommerce businesses? These strategies have become essential in maximizing customer lifetime value and optimizing the shopping experience. Upsell and cross-sell apps play a crucial role in enhancing these experiences, providing merchants with tools to recommend relevant products and boost sales effectively.

In this blog post, we'll explore two standout applications: Manifest AI Chatbot + ChatGPT and Also Bought • CBB. Both offer unique features aimed at improving upselling and cross-selling efforts. They integrate seamlessly with Shopify and provide customized options that can significantly impact overall sales. Let's dive deeper into how these applications function, their pricing structures, user feedback, and the overall value they provide.

How Does Manifest AI Chatbot + ChatGPT Work?

Manifest AI Chatbot + ChatGPT is an innovative solution designed to enhance the shopping journey through artificial intelligence. This app acts as a virtual sales assistant, actively engaging with customers to answer queries, provide product recommendations, and recover abandoned carts.

Key Features:

1. AI Chatbot: The backbone of this application is its AI-powered chatbot, designed to answer customer questions 24/7. It speaks in a conversational tone, making customer interactions feel human-like and personalized.

2. Product Recommendations: Through advanced algorithms, the chatbot offers tailored product suggestions based on customer behavior and preferences. This increases the likelihood of purchase and adds significant value to the shopping experience.

3. Cart Recovery: When a customer leaves the store without completing their purchase, the chatbot can step in to attempt recovery. This feature directly impacts the return on investment by reducing cart abandonment rates.

4. Dedicated AI Expert: Users have access to an AI expert who assists with the implementation and customization of the chatbot, helping businesses maximize its potential.

5. Real-Time Quizzes: To further engage customers, the chatbot can create quizzes that help guide users to the perfect products, enhancing the cross-selling opportunity.

These features cater to businesses of all sizes. For startups, the free plan provides a foundational understanding of upselling strategies without initial financial commitments. Small to medium-sized businesses can benefit from the comprehensive Basic plan at $99 a month, which includes additional features tailored for more extensive operations. Finally, larger enterprises can utilize the app's advanced capabilities to tailor product recommendations and automate customer service on a larger scale.

Hypothetical Scenarios:

Imagine a scenario where a customer browses for a dress but leaves without completing the purchase. The Manifest AI Chatbot could initiate a conversation, suggesting matching accessories or asking the customer to complete a quick quiz to identify other suitable items, effectively leading them back to their cart.

How Does Also Bought • CBB Work?

Also Bought • CBB integrates the proven "Customers Who Bought This Also Bought" concept into Shopify, enhancing sales through predictive product recommendations. This application leverages the power of data analysis to show customers products they may be interested in, based on previous purchases.

Key Features:

1. Unlimited Recommendations: This application does not limit the number of products, orders, or site traffic, allowing for extensive data utilization to enhance product suggestions.

2. Customizable User Interface: Merchants can fine-tune the widget's appearance to match their store's brand, making it user-friendly.

3. Multiple Recommendation Types: Users can choose settings for automatic, manual, or type-based recommendations, providing flexibility based on business goals.

4. Seamless Integration: With easy installation, this app integrates smoothly into most Shopify themes, enabling merchants to display recommended products without hassle.

The features are beneficial across different business scales. Startups can utilize the app's fundamental capabilities to start recommending products from the get-go. Medium-sized businesses may find value in the customizability and multiple recommendation types, while larger businesses can leverage its capacity for analyzing vast amounts of data without restrictions.

How Much Does Manifest AI Chatbot + ChatGPT Cost?

Investing in cost-effective solutions is essential in the competitive world of eCommerce. Manifest AI Chatbot + ChatGPT offers two main pricing tiers, making it adaptable to various business needs.

1. Free to Test Plan:

   • Price: Free
   • Features: Basic AI chatbot capabilities, AI product recommendations, AI lead collection, and dedicated AI expert assistance.
   • Limitations: Limited features compared to the Basic plan.
   • Target Audience: Ideal for startups looking to test the waters of AI-enhanced customer service.

2. Basic Plan:

   • Price: $99/month
   • Features: Comprehensive AI chatbot functionalities, AI product recommendation & search, AI quiz generation, and cart recovery options.
   • Limitations: Provides access to more advanced features than the free plan but may not cover all needs for larger enterprises.
   • Target Audience: Suitable for growing businesses aiming to enhance customer engagement.
   • Additional Costs: None disclosed in the base pricing.

It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Also Bought • CBB Cost?

Also Bought • CBB offers a simple pricing plan focused on cost-effectiveness ideal for businesses looking to improve upselling:

1. Unlimited Plan:
   • Price: $9.99/month
   • Features: No limits on products, orders, or traffic; efficient customer support.
   • Limitations: While affordable, it may lack the comprehensive features provided by more expensive apps.
   • Target Audience: Suitable for small to medium-sized businesses looking for an economical solution to implement upselling strategies.
   • Additional Costs: None mentioned.

Cost Analysis: Manifest AI Chatbot + ChatGPT vs. Also Bought • CBB

When comparing the Manifest AI Chatbot + ChatGPT to Also Bought • CBB, the perception of cost efficiency varies by business size and goals. The free plan of Manifest provides substantial value for new businesses, while the $99 Basic plan offers in-depth tools that can significantly boost engagement and conversion rates—particularly beneficial for growing sales.

In contrast, Also Bought’s $9.99 monthly fee is attractive for smaller operations, yet it lacks many of the more advanced features necessary for larger businesses looking to scale effectively.

Promotions and Discounts:

Currently, there are no promotional offers available for either application, making it important for businesses to weigh their long-term needs against their budgets when making a selection.

User Reviews & Customer Support Insights

Is Manifest AI Chatbot + ChatGPT Good?

With a remarkable 5-star rating from 64 reviews, users appreciate its intelligent design and personalized customer interactions, creating an efficient customer support experience.

Is Also Bought • CBB Good?

Although Also Bought holds a solid 4.9-star rating from 791 reviews, it stands out for its efficient product recommendation system. Users likely value its extensive data capabilities but may infer that it lacks the interactive customer service experience found in Manifest AI.

Customer Support Feedback

Effective customer support can be a determining factor in app ratings. Manifest’s offering of dedicated AI experts to assist users enhances the overall user experience and arguably contributes to its higher rating compared to Also Bought.

User Preference: Manifest AI Chatbot + ChatGPT or Also Bought • CBB?

Based on average ratings, the Manifest AI Chatbot + ChatGPT emerges as the more favored solution among users. With a higher rating and strong focus on interactive customer engagement, it provides compelling reasons for merchants to choose it over Also Bought.

Integration and Compatibility Comparison

Manifest AI Chatbot + ChatGPT Integrations

Manifest can integrate with numerous platforms such as Checkout, Gorgias, Inbox, and others. These integrations enhance data analysis and streamline payment processing, making customer interactions smoother and more effective.

Also Bought • CBB Integrations

Also Bought integrates with various tools, including Shopify POS and several review platforms. While these integrations offer flexibility, it is essential to compare them to Manifest’s broader capabilities.

Conclusion

Both Manifest AI Chatbot + ChatGPT and Also Bought • CBB provide valuable features for upselling and cross-selling; however, Manifest stands out. With an intuitive user design, comprehensive feature set, and competitive pricing, it proves to be a more effective solution. Its higher rating reflects user satisfaction and effectiveness in enhancing customer engagement and increasing Average Order Value (AOV). Therefore, while Also Bought • CBB certainly has its applications, Manifest's proven effectiveness and affordability may make it the superior choice for most businesses looking to refine their upselling strategy.