Shopify Upsell and Cross-Sell Apps: Deliberate Checkout vs Consolto Video Chat

Table of Contents

1. Introduction
2. How Does Deliberate Checkout Work?
3. How Does Consolto Video Chat Work?
4. How Much Does Deliberate Checkout Cost?
5. How Much Does Consolto Video Chat Cost?
6. Cost Analysis: Deliberate Checkout vs. Consolto Video Chat
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

In the competitive world of e-commerce, upselling and cross-selling strategies are essential for maximizing revenue. Research suggests that improving your average order value by just 10% can significantly impact your bottom line. Upsell and cross-sell apps have become integral tools for merchants, helping them enhance customer experiences while increasing sales.

Deliberate Checkout and Consolto Video Chat are two popular Shopify apps that cater to businesses looking to boost their upsell and cross-sell capabilities. While each app has unique strengths, Deliberate Checkout stands out with its extensive range of customizable features that help Shopify Plus merchants engage customers and drive conversions effectively.

How Does Deliberate Checkout Work?

Deliberate Checkout is designed to empower Shopify Plus merchants by enhancing their checkout pages. This app provides a platform where you can integrate personalized upselling features directly into your checkout journey, ensuring that your customers see relevant product suggestions at just the right time.

Key Features:

1. Customizable Upsell Products: Merchants can easily select and showcase upsell products on checkout pages, making it easier for customers to consider complementary items during their purchase.

2. Information Banners: Adding attention-grabbing banners allows stores to highlight key selling points, promotional offers, or important product information that drives customer engagement and encourages conversions.

3. Payment Icon Display: Merchants can create a payment icon banner to inform customers of the different payment methods available, enhancing transparency and trust.

4. Unique Selling Points: By forming an icon banner displaying your store's unique selling propositions, customers feel more convinced about their purchase, creating a more tailored shopping experience.

These features are particularly beneficial for businesses of various sizes:

• Startups: For new e-commerce ventures, Deliberate Checkout provides a low-cost way to start upselling without needing extensive technical expertise.
• Small to Medium Businesses: As these companies grow, they can leverage the app's capabilities to create a more sophisticated checkout process that drives conversion rates higher.
• Large Enterprises: Established businesses benefit from the extensive customization options that can be tailored to meet complex operational needs.

Envision a scenario where your online store is promoting a new product line. With Deliberate Checkout, you can display related items directly on the checkout page, persuading customers to add just one more product to their cart—an effective strategy to increase overall sales while enhancing the shopping experience.

How Does Consolto Video Chat Work?

Consolto Video Chat aims to optimize customer interactions through a personalized approach, offering live video chat options directly on your website. This app is ideal for fostering deeper connections with customers, enabling merchants to engage in real-time conversations and guide shoppers in making informed purchasing decisions.

Key Features:

1. Video and Audio Calls: Customers can initiate calls with a one-click button, making it easy to get quick answers to their questions without needing to download software.

2. Live Chat Functionality: Real-time engagements make customers feel valued and prioritized, helping businesses cater to customer inquiries instantly.

3. Appointment Scheduling: Consolto allows merchants to take requests during busy hours, ensuring that no potential sales leads are lost.

The functionality offered by Consolto Video Chat benefits businesses across the spectrum:

• Startups: A small business might utilize the app's basic features to establish a personal connection with customers while keeping costs low.
• Small to Medium Businesses: With an expanding customer base, these businesses can enjoy the scalability of increased communication and relationship-building capabilities.
• Large Enterprises: Larger businesses can integrate these tools across multiple channels to manage customer relationships at scale without compromising on personalized service.

However, while Consolto Video Chat provides several advantages, its effectiveness heavily relies on the level of customer engagement; absent a proactive approach to communication, the app may not yield significant increases in sales.

How Much Does Deliberate Checkout Cost?

Understanding the cost implications of upsell and cross-sell tooling is crucial for merchants in making an informed decision. Deliberate Checkout offers a single pricing plan that encompasses all available features, making it an excellent choice for those looking for a straightforward and compliant solution.

Pricing for Deliberate Checkout:

• Plan Name: Plus
• Price: $99 per month
• Features: Access to all features that allow customization of checkout pages, upsell product options, information banners, and payment icons.
• Limitations: As this is the only plan available, pricing might not be suitable for all budget levels, but it offers comprehensive features without hidden fees.
• Target Audience: Ideal for Shopify Plus merchants seeking to maximize their checkout's effectiveness in upselling and cross-selling.
• Additional Costs: There are no extra fees associated with this tier as all features are included.

It is important to note that you can always reach out to our team, and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link, and we’ll come up with the best solution for you and your business.

How Much Does Consolto Video Chat Cost?

Evaluating cost-effective solutions is essential for maximizing upsell and cross-sell efforts. Consolto Video Chat features several pricing tiers aimed at different levels of customer engagement.

Pricing for Consolto Video Chat:

1. Plan Name: Smart

   • Price: $10 per month
   • Features: Includes 3 video chat hours, basic appointment scheduling, and active engagement tools. This plan is a cost-effective option for startups looking to try video interactions.

2. Plan Name: Clever

   • Price: $20 per month
   • Features: Provides 20 video chat hours and additional features such as Google Analytics Events and CSS styling options. A fantastic value for growing businesses.

3. Plan Name: Genius

   • Price: $39 per month
   • Features: Advanced scheduling, 100 video chat hours, and unlimited chat history—great for companies with higher customer engagement needs.

Limitations: As the tiers increase, there could be limitations based on the number of interactions and features like message history.

Target Audience: Each plan caters to different types of businesses, from startups needing bare-minimum features to large enterprises needing comprehensive tools for intense customer interactions.

Additional Costs: Depending on usage, there may be charges if you exceed the allocated hours or features in your plan.

Cost Analysis: Deliberate Checkout vs. Consolto Video Chat

When weighing the values of these apps, Deliberate Checkout provides a more cost-effective solution for upselling and cross-selling per month, particularly given its flat fee structure. In contrast, Consolto's tiered pricing model may become more expensive should businesses require higher capacity for customer engagement.

Deliberate Checkout's unified pricing plan stands out for providing all features without hidden charges, which is beneficial for budget-conscious merchants aiming to expand operations smoothly.

User Reviews & Customer Support Insights

Is Deliberate Checkout good?

With a perfect 5-star rating from 64 reviews, Deliberate Checkout has established a strong reputation among users. Merchants appreciate its user-friendly interface and the effectiveness of its upsell and cross-sell features. The app's launch in 2024 marks it as a fresh entrant with modern capabilities designed to meet evolving customer expectations.

Is Consolto Video Chat good?

Although Consolto Video Chat has achieved a 5-star rating from just one review, the limited feedback may not paint the complete picture of user experience. Hypothetical insights suggest users likely appreciate the convenience of live video interactions but may criticize potential limitations arising from a single review count regarding its reliance on real-time customer engagement.

Customer Support Feedback: Good customer support is vital in enhancing user satisfaction. If Consolto Video Chat has responsive support, users can mitigate challenges related to setup or use.

User Preference: Deliberate Checkout or Consolto Video Chat?

By comparing their metrics, Deliberate Checkout clearly holds a more favorable position among users due to its high number of reviews and greater overall engagement. This could signify a greater acceptance of its functionality and impact in the upselling and cross-selling space.

Considering features, their utility in diverse business sizes, and general usability, Deliberate Checkout seems like the better solution in terms of efficiently increasing both revenue and customer satisfaction.

Integration and Compatibility Comparison

Deliberate Checkout Integrations

Deliberate Checkout integrates seamlessly with Shopify Checkout, supporting tools like Checkout UI Extensions, enabling sophisticated upselling configurations, all enhancing the user experience through real-time data tracking.

Consolto Video Chat Integrations:

Consolto Video Chat integrates with various platforms, including Zapier, Google Analytics, and Google Calendar, facilitating effective customer management and tracking behaviors, which are vital for upselling strategies. These integrations enable businesses to provide a more comprehensive user experience than previously possible.

Conclusion

In summary, both Deliberate Checkout and Consolto Video Chat offer valuable tools in their respective domains, but Deliberate Checkout stands out with its intuitive approach to upselling and cross-selling. The app's feature set, flat-rate pricing, and high ratings make it an appealing choice for Shopify merchants aiming for a competitive edge. With extensive customization options and a proven track record of success, Deliberate Checkout is a more preferred and effective solution for enhancing customer experience and boosting sales.