Shopify Upsell and Cross-sell Apps: SpurIT Post Purchase Upsell vs Order Editing | Self‑serve

Table of Contents

1. Introduction
2. How Does SpurIT Post Purchase Upsell Work?
3. How Does Order Editing | Self‑serve Work?
4. How Much Does SpurIT Post Purchase Upsell Cost?
5. How Much Does Order Editing | Self‑serve Cost?
6. Cost Analysis: SpurIT Post Purchase Upsell vs. Order Editing | Self‑serve
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

In the realm of eCommerce, businesses that utilize upsell and cross-sell strategies can enhance their average order value significantly. According to various studies, upselling can lead to a 20-30% increase in revenue per customer. With the click of a button, merchants can offer their customers additional products that complement their purchases, thereby improving the shopping experience and bolstering profits.

To achieve this, apps focused on upselling and cross-selling have emerged as vital tools for Shopify merchants. Two noteworthy contenders in this arena are SpurIT Post Purchase Upsell and Order Editing | Self‑serve. Both applications offer unique features designed to enrich customer engagement and optimize sales. While they serve a similar purpose, they differ significantly in functionality, integration ease, and overall effects on user experience.

How Does SpurIT Post Purchase Upsell Work?

SpurIT Post Purchase Upsell is designed to maximize revenue by presenting targeted upsell and cross-sell offers on the thank-you page immediately following a customer's checkout. This approach capitalizes on the post-purchase emotional high of the consumer, making it an ideal time to present additional items that they may find irresistible.

Setup

To initiate the process, merchants can easily use the intuitive interface to set up customized upselling offers tailored specifically to each customer’s previous purchases. This makes it simple for retailers to create engaging promotions without requiring extensive technical know-how.

Trigger

Once a customer has completed their initial purchase, SpurIT automatically prompts them with relevant upsell offers. This seamless integration ensures a smooth experience where customers can add items to their order without re-entering payment information.

Conversion

When customers accept these offers, the additional items are added to their orders with ease, thus enhancing both the Average Order Value (AOV) and customer satisfaction.

Features

1. Upsell Offers on ‘Thank You’ Page: Merchants can add upsell options that appear on the thank-you page, taking advantage of customers’ positive feelings post-purchase.
2. Flexible Last-Minute Offers: Options for percentage discounts or offering products for free allow businesses to tailor solutions to their unique audience.
3. Real-Time Analytics: Provides valuable insights that enable companies to fine-tune their strategies for upselling, ensuring continual improvement.
4. Customizable Widget Designs: Merchants can modify the appearance of the upsell offer to match their store’s theme, ensuring branding consistency.

These features are invaluable for startups looking to make their first sales, small to medium businesses aiming to scale, and large enterprises that require sophisticated upsell strategies for various products.

Imagine a scenario where a customer purchases a pair of shoes. With SpurIT, a relevant accessory—the matching shoelaces—could be presented. If the upsell offer is appealing, the customer might add those shoelaces to their order, thereby elevating the overall purchase value.

How Does Order Editing | Self‑serve Work?

Order Editing | Self‑serve similarly focuses on enhancing customer experience but does so through the lens of order modification rather than focused upselling.

Overview

This application allows customers to amend their orders without needing to contact customer support. By offering a self-service option, it significantly improves the purchasing journey while encouraging additional sales.

Features

1. Self-Service Order Amendments: Customers can modify their orders autonomously, helping them make changes like address corrections or product alterations before fulfillment.
2. Automated Notifications for Additional Purchases: Users receive alerts when they can add more products to their order, thus keeping the window for upselling open even after the initial purchase.
3. Address Validation: This feature prompts customers to fix invalid shipping addresses, minimizing errors before shipping occurs.

While these features are advantageous across business sizes, their appeal is particularly strong for growing businesses that wish to streamline their processes and enhance customer satisfaction by removing barriers.

Imagine a scenario where a customer realizes they forgot to add a matching shirt to their order. With Order Editing, the system allows anyone to easily add products, also prompting additional relevant offers in the process.

How Much Does SpurIT Post Purchase Upsell Cost?

Cost-effective solutions are essential in maximizing profitability for any business, particularly in upselling and cross-selling.

• Free Plan: Ideal for startups, this tier allows merchants to test the app with up to 100 monthly orders for free during the first 90 days. It provides a risk-free opportunity for new businesses to experiment with upselling tactics.

  • Features: Basic upsell capabilities, analytics overview.
  • Limitations: Limited to 100 monthly orders; may not support comprehensive features required for larger businesses.

• Paid Plan: Starting at $6.95/month, this tier unlocks additional upsell functionalities suited for more significant operations.

  • Features: Enhanced upselling tools, flexible offer options, and expanded analytics.
  • Target Audience: Small to medium-sized businesses looking to invest in growth through upselling.

• Custom Pricing Plan: This option allows tailored solutions for larger enterprises with specific needs.

It is important to note that you can always reach out to our team, and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Order Editing | Self‑serve Cost?

Similar to the previous app, Order Editing offers various tiers based on customer needs and business scale.

• Free Plan (Sandbox): This is designed for developers to explore the app’s capabilities without any cost, making it great for testing purposes.

  • Features: Basic self-serve order edits without limitations.

• Revenue Generator Plan: This free-to-install tier enables unlimited order editing along with pre-picking upsell offers, making it a good choice for businesses seeking to enhance user experience without significant upfront costs.

  • Target Audience: Growing businesses that want to add a layer of convenience for customers.

• Advanced Plan ($79/month): This plan builds upon previous features by integrating warehouse functionalities and multi-currency editing capabilities, targeting more extensive operations needing these tools.

• Shopify Plus Plan ($399/month): Designed for enterprises, this plan offers extensive functionalities, including ERP integrations, essential for larger businesses.

Cost Analysis: SpurIT Post Purchase Upsell vs. Order Editing | Self‑serve

When focusing on value propositions, SpurIT Post Purchase Upsell clearly presents itself as the more cost-effective solution across different operational scales. Its free plan allows trials without risk, while the paid plans start at a lower fee compared to the more expensive tiers of Order Editing, catering effectively to small to large businesses.

Moreover, there are usually promotions or introductory offers, especially for new playbooks and strategies, making SpurIT a more adaptable option.

User Reviews & Customer Support Insights

Is SpurIT Post Purchase Upsell good?

With an impressive 5-star rating from 64 reviews, users commend SpurIT for its user-friendliness and effective upselling mechanisms. The emphasis on providing seamless experiences contributes significantly to its outstanding reception.

Is Order Editing | Self‑serve good?

This app has received an average rating of 4.9 stars from 65 reviews, highlighting general appreciation for its flexibility. However, the slight dips from perfect scores may stem from industry comparisons or specific user experiences that could be improved. Discussions surrounding customer support emphasize its importance, suggesting that effective support often correlates with better app ratings.

User Preference: SpurIT Post Purchase Upsell or Order Editing | Self‑serve?

Given the above ratings, it’s evident that SpurIT Post Purchase Upsell is slightly favored. Users seem to appreciate its robust feature set that directly targets AOV increases through strategies optimized for upselling. Meanwhile, Order Editing offers vital order management features but lacks the focused upselling strategy delivered by SpurIT, making the latter more compelling for revenue growth.

Integration and Compatibility Comparison

SpurIT Post Purchase Upsell Integrations

SpurIT integrates seamlessly with Shopify Checkout and various platforms, allowing for simple data tracking and streamlined payment processing.

Order Editing | Self‑serve Integrations:

Order Editing boasts integrations with soft wares like ShipHero and Klaviyo, enhancing its capabilities in logistics and marketing, respectively. The ease of integration facilitates a smoother flow for users, allowing them to draw upon a wider array of functionalities.

Conclusion

In conclusion, both SpurIT Post Purchase Upsell and Order Editing | Self‑serve present valuable solutions catering to different aspects of the eCommerce challenge. However, SpurIT shines with its more focused approach towards upselling, extensive features, and slightly better pricing strategies, thus emerging as a preferable choice. With its stellar 5-star rating and tailored strategy aimed at elevating AOV, SpurIT is undeniably a champion among Shopify upsell applications, making significant strides in enhancing user engagement and increasing revenues.