Shopify Upsell and Cross-sell Apps: SH • Viewed Products Assistant vs TextYess: AI WhatsApp Chatbot

Table of Contents

1. Introduction
2. How Does SH • Viewed Products Assistant Work?
3. How Does TextYess: AI WhatsApp Chatbot Work?
4. How Much Does SH • Viewed Products Assistant Cost?
5. How Much Does TextYess: AI WhatsApp Chatbot Cost?
6. Cost Analysis: SH • Viewed Products Assistant vs. TextYess: AI WhatsApp Chatbot
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Did you know that effective upselling and cross-selling can result in a revenue increase of up to 30% for businesses? These strategies not only enhance customer experience but also significantly boost sales by recommending additional products to customers who have already shown interest. Integrating specialized apps can optimize this process, ensuring you meet customer needs effectively while driving conversions.

In this blog, we will compare two notable solutions available on Shopify: SH • Viewed Products Assistant and TextYess: AI WhatsApp Chatbot. Both apps provide a distinct approach to upselling and cross-selling, facilitating better customer experiences through various features that integrate seamlessly into an eCommerce environment.

How Does SH • Viewed Products Assistant Work?

**SH • Viewed Products Assistant** focuses on keeping your products top of mind for customers. By reminding shoppers of items they recently viewed, it effectively encourages additional purchases by streamlining their decision-making process. Here’s how it works:

Overview: This app showcases recently viewed products across different pages—home, product, collection, and cart—creating multiple touchpoints for potential upsells.

Key Features:

1. Display Recent Products: Customers can view their recently explored items, encouraging them to revisit and purchase.
2. Placement Across Pages: Products are displayed seamlessly on multiple pages, facilitating better product discovery during the shopping journey.
3. One-click Installation: The installation process is quick and straightforward, requiring minimal technical skills.
4. Lightweight Performance: It won’t affect your store’s loading speed, ensuring a smooth browsing experience.

These features make it an excellent tool for both startups and larger businesses seeking to enhance their upsell strategies. For instance, a small business may benefit from drawing attention to similar products during the browsing experience. In contrast, a larger enterprise can showcase a broader range of options, maximizing conversion potential.

Let’s consider a hypothetical scenario: a customer browses a pair of shoes and then looks at a shirt. If these items are presented together on subsequent pages, the likelihood of the customer purchasing both items rises significantly. This targeted assistance creates a more personalized shopping experience.

How Does TextYess: AI WhatsApp Chatbot Work?

**TextYess: AI WhatsApp Chatbot** aims to revolutionize customer engagement by providing an AI-powered shopping assistant directly through WhatsApp. This integration facilitates instant communication which can drive conversions in unique ways.

Overview: The chatbot engages customers in real time, offering product recommendations, answering queries, and even processing orders directly through chat.

Key Features:

1. 24/7 Availability: The AI responds instantly to inquiries, ensuring customers never feel neglected.
2. Integration with Product Catalog: The AI is well-versed with your product offerings, allowing it to answer queries with products and links.
3. Proactive Engagement: It addresses situations like abandoned carts by sending reminders, enhancing recovery rates.
4. Ease of Use: Setup takes five minutes or less, without requiring advanced technical skills.

For businesses of different sizes, this feature set enables customization at scale. A small startup might leverage the chatbot primarily for answering basic queries, while a larger eCommerce venture could utilize advanced analytics and personalized message campaigns to drive customer loyalty.

Imagine a customer abandoning their cart after placing items inside. With TextYess, the chatbot can automatically send a message reminding them of their cart, potentially including targeted promotions or recommendations based on their browsing history.

How Much Does SH • Viewed Products Assistant Cost?

As more businesses harness the power of upselling and cross-selling, cost-sensitive solutions play an essential role in strategic growth.

Pricing Structure:

• Standard Plan: $3.99/month
  • Features: Offers unlimited products and traffic, along with essential 24/7 support.
  • Limitations: No advanced features for deeper analytics or customization.
  • Target Audience: Ideal for startups looking to enhance their offering without extensive investments.
  • Additional Costs: None mentioned, indicating a clear cost structure with no hidden fees.

It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does TextYess: AI WhatsApp Chatbot Cost?

In today’s competitive landscape, businesses need budget-friendly options for effective upselling and cross-selling solutions.

Pricing Structure:

• Free to Test: Cost is $0/month
  • Features: Provides an opportunity to trial the AI WhatsApp Assistant.
  • Limitations: Limited functionalities compared to paid tiers.
  • Target Audience: Great for small businesses wanting to explore chatbot functionalities.
• Base Plan: $99/month
  • Features: Includes 1,750 replies/month, enhanced analytics, and live-chat support.
  • Limitations: Limited to a certain number of queries, which might restrict usability for growing businesses.
  • Target Audience: Small to medium enterprises looking for robust interaction.
• Pro Plan: $249/month
  • Features: Extends the reply limit to 4,500 per month, maintaining full features.
  • Limitations: Higher cost may be prohibitive for startups.
  • Target Audience: Medium to large businesses needing extensive customer engagement.
• Scale Plan: $499/month
  • Features: Offers 9,000 replies/month with all available features.
  • Limitations: Heavy reliance on the chatbot's features; intent on high-volume stores only.
  • Target Audience: Established enterprises with significant customer interaction.

It is important for businesses to analyze their customer engagement levels to choose a plan effectively.

Cost Analysis: SH • Viewed Products Assistant vs. TextYess: AI WhatsApp Chatbot

When comparing costs, SH • Viewed Products Assistant stands out with its affordability and straightforward pricing model of $3.99/month, providing essential features without additional costs. In contrast, while TextYess offers a free testing period, continued use scales into higher monthly fees, particularly for businesses seeking robust solutions.

This analysis suggests that for businesses on a budget, SH • Viewed Products Assistant offers important features at a significantly lower price point, making it a superior choice for cost-conscious merchants.

User Reviews & Customer Support Insights

Is SH • Viewed Products Assistant good?

With a stellar 5-star rating from 64 reviews, users consistently highlight its ease of integration and effectiveness in increasing customer engagement through product reminders.

Is TextYess: AI WhatsApp Chatbot good?

TextYess: AI WhatsApp Chatbot also boasts a perfect 5-star rating from 33 reviews. Users appreciate the immediate responses to queries and the convenience of being able to checkout directly in a chat environment. However, potential criticisms may arise concerning the limitation of replies in lower pricing tiers, which could affect user experience at scale.

Customer support is paramount; both apps emphasize responsive assistance. For TextYess, 24/7 support is included, which greatly enhances user satisfaction, crucial for maintaining high ratings.

User Preference: SH • Viewed Products Assistant or TextYess: AI WhatsApp Chatbot?

With both apps achieving a perfect rating, SH • Viewed Products Assistant holds a distinct advantage due to its lower cost and simplicity for businesses looking to increase their Average Order Value (AOV). It caters to a wide range of businesses effectively, making it a more accessible solution for startups and smaller enterprises compared to TextYess, which targets larger businesses at higher price points.

Integration and Compatibility Comparison

SH • Viewed Products Assistant Integrations

Currently, SH • Viewed Products Assistant does not list specific integrations, focusing solely on its functionality within Shopify stores. This could imply tailored optimization for merchants who prefer a stand-alone solution.

TextYess: AI WhatsApp Chatbot Integrations

TextYess integrates with popular customer support platforms such as Gorgias and Zendesk, along with eCommerce platforms like Prestashop and WooCommerce. These integrations enhance the overall functionality of the chatbot while ensuring seamless data flow across different systems, enabling increased efficiency in operations.

Conclusion

In summary, both SH • Viewed Products Assistant and TextYess: AI WhatsApp Chatbot showcase unique strengths in aiding upselling and cross-selling efforts. However, SH • Viewed Products Assistant clearly stands out with its user-friendly setup, extensive features, and highly competitive pricing. With its perfect 5-star rating and effective engagement strategies, SH • Viewed Products Assistant proves to be a superior tool for eCommerce businesses looking to enhance their sales potential without breaking the bank.