Shopify Upsell and Cross-Sell Apps: ReVisit‑Recent Viewed Products vs Checkout Upsell

Table of Contents

1. Introduction
2. How Does ReVisit‑Recent Viewed Products Work?
3. How Does Checkout Upsell Work?
4. How Much Does ReVisit‑Recent Viewed Products Cost?
5. How Much Does Checkout Upsell Cost?
6. Cost Analysis: ReVisit‑Recent Viewed Products vs. Checkout Upsell
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

In the e-commerce landscape, upselling and cross-selling are essential strategies for enhancing customer experiences and boosting sales. Research suggests that using these techniques can increase revenue by as much as 30%. This makes upsell and cross-sell apps indispensable tools for online retailers. They streamline the purchasing process, helping customers discover products that complement their choices, thus enhancing both customer satisfaction and average order value (AOV).

In this blog post, we'll compare two popular Shopify apps designed to facilitate upselling and cross-selling: ReVisit‑Recent Viewed Products and Checkout Upsell. While both apps aim to improve sales through customer engagement, their capabilities, ease of use, and overall impact on the shopping experience differ significantly.

How Does ReVisit‑Recent Viewed Products Work?

ReVisit‑Recent Viewed Products is designed to enhance the shopping journey by reminding customers of items they have recently explored. Here's how it operates:

Setup Process

Merchants can easily install the app via the Shopify dashboard, where it allows for seamless configuration. Users can select how many items to display in the slider and customize visual elements such as border and style.

Features Overview

1. Image Slider of Recently Viewed Items: Automatically displays images of recently viewed products, making it easy for customers to find what they want to buy.
2. Customizable Display Settings: Users can adjust settings to control the number of products displayed and whether the slider should autoplay or loop.
3. Extensive Integration Options: Though specifically tailored for Shopify, the app can be easily incorporated into various theme pages using a simple shortcode.

These features provide significant advantages for businesses of all sizes.

Relevance for Different Business Sizes

• Startups: The low-cost entry point at $4.99/month makes it accessible for new businesses looking to implement upselling strategies without a hefty initial investment.
• Small to Medium Enterprises (SMEs): SMEs can utilize customizable settings to showcase a broader range of products, catering to diverse customer preferences.
• Large Enterprises: For larger businesses, the app offers scalability through its customization features, allowing for tailored solutions to fit extensive product catalogs.

Unique Functionalities

ReVisit focuses on enhancing the visibility of products that customers have shown interest in. For example, a fashion retailer could utilize this app to remind customers of clothing items they viewed previously, leading to increased chances of conversion.

Hypothetical Scenarios

Consider an online bookstore that sells a range of titles. After a customer browses several mystery novels, the ReVisit app would display those titles again in a visually appealing slider. This gentle reminder could lead to a purchase that the customer might have otherwise forgotten, capitalizing on their previous interest.

How Does Checkout Upsell Work?

Checkout Upsell aims to present relevant product recommendations right at the checkout stage. Following are some of its features and how they operate:

Summary

This app helps merchants display recommended products based on recent purchases. By customizing offers that appear on the checkout thank-you page, merchants can encourage additional purchases.

Feature Highlights

1. Related Product Display Options: Merchants can toggle the visibility of related products during checkout, which can increase the likelihood of additional sales.
2. Custom Offers and Appearance Settings: Users can create customized offers accompanied by personalized text or images, allowing for further engagement at the critical point of sale.

This approach can be beneficial for various business scales.

Relevance for Different Business Sizes

• Startups: The basic insights provided at a $5/month subscription fee enable new businesses to test the waters of upselling.
• SMEs: Businesses of this size can leverage the customization options to reflect their brand and create compelling offers related to the customer’s recent shopping behavior.
• Large Enterprises: For larger e-commerce platforms, the ability to push targeted upselling strategies during checkout can result in a significant increase in average order value.

Unique Functionalities

The custom offers feature stands out, providing businesses the flexibility to test different promotions based on real-time data from checkout behavior.

How Much Does ReVisit‑Recent Viewed Products Cost?

Cost-effectiveness in upsell and cross-sell apps is crucial for maximizing ROI. ReVisit‑Recent Viewed Products offers a single pricing tier:

• Price: $4.99/month
• Features: This tier includes attributes such as customizable product displays and an easy-to-install slider that showcases recently viewed items.
• Limitations: It appears that there are no higher pricing tiers which may limit scalability for some larger enterprises; however, the single tier can be a strong entry point for small businesses.
• Target Audience: The plan is ideally suited for startups and small to medium-sized businesses looking for an affordable way to boost customer engagement without incurring significant expenses.
• Additional Costs: There are no extra fees associated with this tier.

It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Checkout Upsell Cost?

Checking the pricing for Checkout Upsell reveals a more limited structure:

• Price: $5/month
• Features: Offers basic functions such as displaying relevant items based on customer purchases but lacks the broader capabilities present in ReVisit.
• Limitations: The app only recently launched with minimal feedback, receiving only two reviews, indicating a potential lack of proven effectiveness.
• Target Audience: The minimalist approach may appeal to startups testing the waters of upselling without bigger commitments.
• Additional Costs: No additional costs listed, but given its underwhelming reviews, one might question the value of investing.

Cost Analysis: ReVisit‑Recent Viewed Products vs. Checkout Upsell

When comparing the pricing models, both apps appear competitive, but ReVisit‑Recent Viewed Products provides better value for money.

Value Proposition

• ReVisit offers a robust feature set for just a dollar less than Checkout, making it the smarter investment for most businesses looking to enhance customer experience.
• Additionally, ReVisit has multiple positive reviews contributing to its reputation, while Checkout Upsell has a concerning average rating, suggesting it's less favored by current users.

User Reviews & Customer Support Insights

Is ReVisit‑Recent Viewed Products Good?

With a solid 5-star rating from 64 reviews, users consistently praise its intuitive design and effectiveness in boosting sales. The seamless integration options and easy setup add to its appeal for e-commerce merchants of all sizes.

Is Checkout Upsell Good?

Contrastingly, Checkout Upsell has an alarming 1-star rating from just 2 reviews, indicating customer dissatisfaction. Users might find the features inefficient and lacking in offering extensive options for upselling. The limited feedback raises questions about reliability and effectiveness.

User Preference: ReVisit‑Recent Viewed Products or Checkout Upsell?

Taking the average ratings into account, ReVisit‑Recent Viewed Products is evidently the favored solution among users. Its stellar reviews and performance contrast sharply with Checkout Upsell’s unfavorable ratings, leading to a clearer recommendation for businesses considering which app to use.

Integration and Compatibility Comparison

ReVisit Integrations

ReVisit integrates smoothly with Shopify and offers its installation process directly through the settings menu. This ease of integration fosters a straightforward experience for the user.

Checkout Upsell Integrations

While Checkout Upsell operates solely within its own framework with limited integrations, it may not be as flexible for users seeking to utilize a broader ecosystem of tools.

Conclusion

Both ReVisit‑Recent Viewed Products and Checkout Upsell provide solutions to enhance the upsell and cross-sell experience. Nevertheless, it is clear that ReVisit stands out due to its user-friendly design, extensive capabilities, and impressive rating. With a proven history of increasing average order values and overall customer satisfaction, ReVisit offers a robust and cost-effective solution for online retailers looking to enrich customer interactions and maximize sales. Choosing an intuitive app like ReVisit is advisable for businesses of any scale looking to integrate effective upselling strategies.