Shopify Upsell and Cross-sell Apps: Post Checkout Upsells & Promos vs Cross Sell & Upsell by SSC

Table of Contents

1. Introduction
2. How Does Post Checkout Upsells & Promos Work?
3. How Does Cross Sell & Upsell by SSC Work?
4. How Much Does Post Checkout Upsells & Promos Cost?
5. How Much Does Cross Sell & Upsell by SSC Cost?
6. Cost Analysis: Post Checkout Upsells & Promos vs. Cross Sell & Upsell by SSC
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

In the ever-evolving landscape of e-commerce, effectively increasing your Average Order Value (AOV) is paramount for sustainable growth. Research suggests that upselling and cross-selling can significantly enhance overall sales, with businesses reporting increases of up to 30% or more when these strategies are implemented effectively. Upsell and cross-sell apps play a vital role in this process, facilitating relevant product recommendations during the shopping journey.

Two notable contenders in this arena are Post Checkout Upsells & Promos by Avocados Lab and Cross Sell & Upsell by SSC. Each offers unique features tailored to enhance user experiences and drive better sales outcomes through diverse upsell and cross-sell options. Understanding their capabilities and how they integrate with platforms like Shopify is essential to making an informed choice that meets your business needs.

How Does Post Checkout Upsells & Promos Work?

Post Checkout Upsells & Promos stands out as a user-friendly solution specifically designed for Shopify merchants. Its primary aim is to present targeted upsell offers right after a successful transaction, ensuring that customers have the chance to add additional items to their order seamlessly.

Summary of Features

• Single and Multi-product Upsell Promotions: The app allows businesses to create single product or multi-product upsell offers, tailored explicitly to customers' purchasing behavior.
• Robust Display Rules: Merchants can apply specific visibility rules based on customer attributes and order details, ensuring high relevance.
• A/B Testing: This built-in feature enables businesses to test different upsell strategies easily, optimizing their offers over time.

Impact on Different Business Sizes

1. Startups: The free tier available allows startups to begin experimenting with upsells without a financial commitment. This tier supports up to 100 orders monthly, which is ideal for businesses just emerging in the online landscape.

2. Small to Medium Businesses: With the $19/month Growth plan, these businesses receive up to 250 upsell promotions monthly alongside A/B testing, allowing for valuable insights into what resonates most with customers.

3. Large Enterprises: The $99/month plan accommodates up to 4,000 promotions, providing greater scalability for established businesses looking to leverage extensive customer data for targeted upselling.

Unique Functionalities & Hypothetical Scenarios

Imagine a scenario where a customer purchases a smartphone. Post Checkout Upsells & Promos could suggest complementary accessories like cases or headphones at the point of checkout. This strategic timing increases the likelihood of acceptance, benefiting both the customer and the business.

How Does Cross Sell & Upsell by SSC Work?

Cross Sell & Upsell by SSC focuses on increasing sales at several touchpoints throughout a customer's journey. The app allows tailored recommendations through strategically placed suggestions across various pages.

Summary of Features

• Multiple Display Locations: The app offers recommendations in eight different locations, including product and cart pages, maximizing visibility and engagement.
• Smart Suggestions: Users can implement automatically generated suggestions based on customer data and purchase history, providing personalized shopping experiences.

Impact on Different Business Sizes

1. Startups: The free plan, despite having limitations such as Cross Sell branding, still allows startups to garner initial insights into their customer’s preferences.

2. Small to Medium Businesses: With the $29.99 Startup plan and beyond, businesses can begin removing branding and expand their reach significantly with higher recommendation clicks – which supports their growth trajectory.

3. Large Enterprises: The Medium Store plan at $59.99 per month offers visibility on all available pages, suitable for businesses seeking comprehensive coverage across their site.

Unique Functionalities & Hypothetical Scenarios

Consider a customer browsing for running shoes. The Cross Sell & Upsell by SSC might recommend related items like socks or fitness trackers on the cart page. Such contextual suggestions can enhance the shopping experience and lead to higher conversion rates.

How Much Does Post Checkout Upsells & Promos Cost?

Cost-effective solutions are crucial for businesses wanting to integrate upselling and cross-selling strategies without overstepping their budgets.

1. Free Tier: Cost: Free

   • Features: Supports up to 100 orders per month. Ideal for startups just getting started.
   • Limitations: Only a limited number of upsell offers can be made without enhanced features.

2. Growth Plan: Cost: $19/month

   • Features: 250 orders showcased for promotions, A/B testing, and no revenue commission.
   • Limitations: While comprehensive for mid-range businesses, it can hold back more ambitious growth strategies.
   • Target Audience: Startups and small businesses looking to expand.

3. Large Growth Plan: Cost: $99/month

   • Features: Includes 4,000 promotions per month with all previously mentioned benefits.
   • Limitations: Higher costs might not appeal to small businesses with budget constraints.
   • Target Audience: Larger enterprises aiming for extensive upsell strategies.

It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Cross Sell & Upsell by SSC Cost?

Just as with Post Checkout Upsells & Promos, understanding the pricing structure of Cross Sell & Upsell by SSC highlights its value.

1. Free Plan: Cost: Free

   • Features: Basic visibility across product and cart pages; restricted to 50 recommendation clicks.
   • Limitations: Branding visible, limits recommendations to lower engagement.
   • Target Audience: Startups seeking basic insight without cost.

2. Startup Plan: Cost: $29.99/month

   • Features: Expands capacity to 2,500 recommendation clicks, removes branding.
   • Limitations: Inclusion of Click rate caps restricts overall effectiveness.
   • Target Audience: Growing businesses aiming to capitalize on upselling.

3. Small Store Plan: Cost: $49.99/month

   • Features: 5,000 suggestion clicks and removed branding improves brand presence.
   • Limitations: Costs may deter smaller businesses.
   • Target Audience: Small to medium stores looking to streamline upselling.

4. Medium Store Plan: Cost: $59.99/month

   • Features: 10,000 clicks with added visibility on custom pages.
   • Limitations: May not be cost-effective for low-volume sellers.
   • Target Audience: Larger enterprises aiming for extensive customer touchpoints.

Cost Analysis: Post Checkout Upsells & Promos vs. Cross Sell & Upsell by SSC

When analyzing the pricing of both apps, Post Checkout Upsells & Promos presents a more favorable cost-efficiency framework, particularly for smaller businesses. While Cross Sell & Upsell by SSC capitalizes on numerous visibility locations, the limited recommendation clicks offered in their lower tiers can be restrictive for ambitious sellers.

With options for a free tier and scalable growth plans, Post Checkout Upsells & Promos may suit various operational needs more effectively. In contrast, while Cross Sell does provide numerous touchpoints, reaching the full benefits require higher investment levels that may not justify the marginal gains at the entry-level plans.

User Reviews & Customer Support Insights

Is Post Checkout Upsells & Promos Good?

The app has received numerous high ratings, with users frequently highlighting its ease of use, intuitive design, and effectiveness in increasing AOV through tailored upselling moments. Its recent launch in 2020 means it benefits from modern design philosophies and development practices, crucial for quick customer onboarding.

Is Cross Sell & Upsell by SSC Good?

Cross Sell & Upsell by SSC is well-regarded with a 4.9-star rating, stemming from nearly 1,000 total reviews. Users appreciate its flexibility across various pages, and its granularity in product recommendations. However, some might find limitations in the free tier a drawback during the initial phases of growth.

When evaluating customer support feedback, effective support structures can significantly enhance user satisfaction. Both apps emphasize customer service, but the metrics indicate that users of Post Checkout had a relatively smooth experience transitioning into the system, likely due to its clear setup processes.

User Preference: Post Checkout Upsells & Promos or Cross Sell & Upsell by SSC?

With a higher engagement in reviews, Post Checkout Upsells & Promos appears to resonate more strongly with merchants. This can be attributed to its seamless integration into the checkout process, which strategically captures post-purchase opportunities. In comparison, while Cross Sell and Upsell by SSC offers a rich suite of features, the complexity and potential for miscommunication on which upsell suggestions convert can lead to frustration.

Integration and Compatibility Comparison

Post Checkout Upsells & Promos Integrations

By integrating with Shopify Flow, Junip Reviews, Yotpo, and others, Post Checkout offers extensive compatibility, ensuring that businesses can seamlessly track customer behavior and enhance their upselling strategies.

Cross Sell & Upsell by SSC Integrations

Likewise, Cross Sell & Upsell integrates with prominent tools including FirePush and Pagefly. However, the limits on effective communication through mapping suggestions across varied pages might require additional effort to ensure smooth cross-functioning.

Conclusion

Both Post Checkout Upsells & Promos and Cross Sell & Upsell by SSC offer valuable solutions tailored to enhance the upselling experience. However, Post Checkout emerges as a more comprehensive choice through its user-friendly design, extensive feature set, and cost-effective pricing strategies. With its impressive track record since its launch in 2020, it provides a reliable framework to elevate AOV and customer satisfaction.

While Cross Sell certainly has its benefits, the proven efficiency and affordability of Post Checkout Upsells & Promos make it a superior solution for most businesses looking to maximize their upselling potential.