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Shopify Upsell and Cross-sell Apps: Exico Related/Cross Sell Mgr vs. Cross Sell & Upsell by SSC

Shopify Upsell and Cross-sell Apps: Exico Related/Cross Sell Mgr vs. Cross Sell & Upsell by SSC
Shopify Upsell and Cross-sell Apps: Exico Related/Cross Sell Mgr vs. Cross Sell & Upsell by SSC

Table of Contents

  1. Introduction
  2. How Does Exico Related/Cross Sell Mgr Work?
  3. How Does Cross Sell & Upsell by SSC Work?
  4. How Much Does Exico Related/Cross Sell Mgr Cost?
  5. How Much Does Cross Sell & Upsell by SSC Cost?
  6. Cost Analysis: Exico Related/Cross Sell Mgr vs. Cross Sell & Upsell by SSC
  7. User Reviews & Customer Support Insights
  8. Integration and Compatibility Comparison
  9. Conclusion

Introduction

Did you know that upselling and cross-selling can increase your revenue by up to 30%? These strategies help create tailored shopping experiences, presenting customers with relevant products that complement their purchases. Upsell and cross-sell apps enhance how merchants interact with customers, significantly boosting engagement and conversion rates.

In this blog, we’ll dive into two popular Shopify apps: Exico Related/Cross Sell Mgr and Cross Sell & Upsell by SSC. Both apps aim to enrich the shopping experience by offering a suite of customization options for upsell and cross-sell features. However, their approaches and functionalities differ. Let’s explore these tools to gauge their impacts and suitability for various e-commerce businesses.

How Does Exico Related/Cross Sell Mgr Work?

Exico Related/Cross Sell Mgr is designed to streamline and enhance the upsell and cross-sell process for Shopify merchants. The app takes a straightforward approach, allowing businesses to assign related or cross-sell products efficiently.

Key Features:

  1. Customizable Product Assignments: Merchants can assign specific related or cross-sell items per product page or cart page, or choose default products to apply storewide. This flexibility allows a tailored approach to each product, maximizing the chances of user engagement.

  2. Randomization and Limits: The app allows for the randomization of displayed products or the combination of user-selected products and store defaults. This adds an element of surprise and keeps the offers fresh for customers, encouraging them to explore more.

  3. Intuitive Management Interface: With no coding required, the management screen is straightforward and user-friendly. This accessibility is ideal for startups and small to medium businesses that may not have extensive technical resources.

For businesses of varying sizes, these features can be leveraged effectively:

  • Startups can benefit from easily assigning and customizing related products without the need for intense setup processes.
  • Small to Medium Enterprises can utilize varied related product offerings to enhance their average order value (AOV) and customer engagement.
  • Large Enterprises can take advantage of storewide defaults to maintain brand consistency across vast product lines.

Hypothetical Scenario: Imagine a small clothing store using the app to suggest matching accessories to outfits on product pages. By doing so, the store effectively increases an average shopping trip's value and enhances customer satisfaction through a more personalized shopping experience.

How Does Cross Sell & Upsell by SSC Work?

Cross Sell & Upsell by SSC adopts a diverse approach to leverage upselling and cross-selling opportunities strategically across a Shopify store. This app is designed to use data-driven insights for better product recommendations.

Key Features:

  1. Strategic Product Recommendations: The app provides recommendations based on sales history, orders, and collections, ensuring that the upsell options align with customer behavior.

  2. Smart Suggestions: Automatic generation of upsell suggestions improves the likelihood of conversion. This feature allows businesses to streamline their upselling process, reducing the need for manual selection.

  3. Multiple Placement Options: With cross-sells available in eight different display locations—from product pages and cart pages to post-purchase pages—merchants have extensive control over how they present additional products.

These functionalities cater to different business scales:

  • Startups can utilize the free introductory tier to gauge the effectiveness of upsell strategies without a financial commitment.
  • Small to Medium Businesses benefit from personalized recommendations, maximizing their chances to engage customers effectively.
  • Large Companies can take full advantage of unlimited upselling locations, tailoring the shopping experience further to drive higher sales.

Hypothetical Scenario: A gourmet food store using the app strategically presents wine pairings on the cheese product pages. This method significantly enhances the customer experience and drives increased sales through carefully curated suggestions.

How Much Does Exico Related/Cross Sell Mgr Cost?

Exico Related/Cross Sell Mgr offers a straightforward pricing model focused on creating a cost-effective solution for upselling and cross-selling.
  • Plan 1: Standard Plan ($5.99/month)
    • Features: Includes comprehensive access to all app functionalities, allowing merchants to assign related products on product pages and carts.
    • Limitations: Only one pricing tier is available, which may limit options for larger enterprises seeking more diverse features.
    • Target Audience: This plan is ideal for startups and smaller businesses looking for an affordable solution without a heavy financial burden.
    • Additional Costs: There are no additional fees mentioned for this plan.

It is important to note that you can always reach out to our team, and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Cross Sell & Upsell by SSC Cost?

Cross Sell & Upsell by SSC has a tiered pricing structure that presents varying levels of service, allowing businesses to choose according to their needs:
  • Plan 1: Free Plan

    • Price: Free
    • Features: Basic upselling capabilities, offering limited recommendation clicks (50 per month) and branding visibility.
    • Limitations: The free plan does not support extensive clicks or customization, which might not adequately serve growing businesses.
    • Target Audience: Best for startups looking to test the waters with upselling without any investment.
  • Plan 2: Startup Plan ($29.99/month)

    • Features: Allows 2500 recommendation clicks and removes branding for a professional appearance.
    • Limitations: Yet, compared to the higher tiers, this may still be limiting for fast-growing e-commerce businesses.
    • Target Audience: Startups and small to medium enterprises starting to scale their upsell strategies.
  • Plan 3: Small Store Plan ($49.99/month)

    • Features: Offers 5000 clicks for upsell opportunities on multiple pages.
    • Target Audience: Perfect for small to medium businesses looking for comprehensive features without excessive costs.
  • Plan 4: Medium Store Plan ($59.99/month)

    • Features: 10000 recommendation clicks across all available and custom pages, providing maximum reach.
    • Target Audience: Ideal for larger enterprises wanting to capitalize on extensive upsell opportunities.

Cost Analysis: Exico Related/Cross Sell Mgr vs. Cross Sell & Upsell by SSC

When assessing the pricing structures of both apps, Exico Related/Cross Sell Mgr presents a more cost-effective solution, especially for smaller businesses or startups. At just $5.99 per month, it offers essential features for related items, whereas Cross Sell & Upsell by SSC's free option may restrict your ability to effectively test the upselling landscape.

For businesses ready to invest in longer-term potential, comparing the capabilities of the plans under SSC shows that Exico's single plan covers a broader range of fundamental tools. SSC does offer robust features but at a higher price, which may not suit all business scales as effectively as Exico’s singular, uncomplicated approach.

User Reviews & Customer Support Insights

Is Exico Related/Cross Sell Mgr good?

Exico Related/Cross Sell Mgr boasts a reputable 5-star rating from 64 reviews. Users find the interface intuitive and appreciate the straightforward mechanism of customizing their product assignments. This ease of use not only empowers less tech-savvy merchants but also inspires confidence in businesses venturing into upselling for the first time.

Is Cross Sell & Upsell by SSC good?

Cross Sell & Upsell by SSC also enjoys a commendable 4.9-star rating based on 964 reviews. Users often express satisfaction with its varied functionalities and how it helps to enhance cart values through effective recommendations. However, some critiques may revolve around the pricing tiers that could be cumbersome for smaller operations.

Customer Support Feedback: Customers reviewing both apps often emphasize the importance of reliable customer support. A strong support system positively influences ratings and user satisfaction; thus, robust customer service can lead to better overall user experiences.

User Preference: Exico Related/Cross Sell Mgr or Cross Sell & Upsell by SSC?

When comparing average ratings, Exico Related/Cross Sell Mgr holds an edge with its impressive score, despite fewer reviews. This suggests a higher customer satisfaction level with the straightforward features it offers. The app's approach to customization without the complexities of multiple pricing tiers positions it as an attractive choice for many users.

The differences in user experience can be attributed to various factors, including ease of use, the specific features tailored to meet diverse business needs, and affordability. Given these considerations, Exico Related/Cross Sell Mgr appears to be a more appealing solution for businesses looking to enhance their upsell and cross-sell strategies effectively.

Integration and Compatibility Comparison

Exico Related/Cross Sell Mgr Integrations

Currently, Exico Related/Cross Sell Mgr does not list any specified integrations. However, its design allows seamless functionality within the Shopify framework, offering flexibility to merchants who may want to use other tools or technologies side-by-side.

Cross Sell & Upsell by SSC Integrations:

Cross Sell & Upsell by SSC offers multiple integrations with other popular software such as Checkout, FirePush, PageFly, Shogun, Gempage, and Back in Stock. These integrations allow for a cohesive Shopify experience, enhancing data management and improving overall usability.

The ease of integration within Cross Sell & Upsell by SSC provides merchants with an effective platform for maximizing their e-commerce abilities, delivering on reaching wider audiences through diverse touchpoints.

Conclusion

Both Exico Related/Cross Sell Mgr and Cross Sell & Upsell by SSC offer robust solutions for enhancing upselling and cross-selling strategies in e-commerce. Still, Exico stands out with its user-friendly design, comprehensive features, and affordability, particularly at $5.99/month. With an impressive 5-star rating and a straightforward approach, Exico is ideal for businesses looking for effective strategies to increase their average order value and customer satisfaction.

While Cross Sell & Upsell by SSC retains its strengths with a diverse range of features and multiple integrations, it often comes with a higher price tag and complexity that may overwhelm smaller enterprises. Ultimately, Exico Related/Cross Sell Mgr emerges as a more appealing option for those navigating the world of upselling and cross-selling.


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Feature Exico Related/Cross Sell Mgr Cross Sell & Upsell by SSC Releasit COD Form & Upsells
Rating 4.2 ⭐ ⭐ ⭐ ⭐ 4.9 ⭐ ⭐ ⭐ ⭐ 5 🌟 🌟 🌟 🌟 🌟
Number of Reviews 40 964 4500
Developer Exico Software Solutions Cross Sell Releasit
Launched May 17, 2017 October 15, 2015 August 31, 2021
Works With No Extracted Works With Checkout, FirePush, Pagefly, Shogun, Gempage, Back in Stock PageFly, GemPages, Zipify Pages, Wide Bundles, Awesome Quantity, Google Sheets
Built for Shopify No No Yes
Supported Languages English English English, Italian, Spanish, French, Czech, Danish, German, Finnish, Japanese, Korean, Norwegian (Bokmål), Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), and Chinese (Traditional)
What Merchants Think Section missing on this page! Merchants highly recommend this app for boosting sales through effective cross-selling and upselling strategies. They appreciate its user-friendly interface, which allows for easy setup and management, and its stable performance across various Shopify themes. The app offers extensive customization options to meet specific business needs, and the customer support team is praised for being responsive and helpful, assisting with app customization and providing educational support to maximize feature use. Built for Shopify
Pricing Plan 1 Plan Name: Standard, Plan Price: $5.99 / month, Plan Description:

Standard

$5.99 / month

Plan Name: Free, Plan Price: Free, Plan Description:
  • Visible on Product, Cart pages & Upsell Pop-Ups.
  • 50 recommendation clicks a month
  • Cross Sell branding
  • Plan Name: Forever Free, Plan Price: Free to install, Plan Description:
  • 60 orders/month
  • 24/7 support excluding custom coding
  • Form designer
  • Abandoned checkout
  • Upsells
  • Quantity offers
  • Google sheets
  • OTP SMS
  • Pixels
  • Pricing Plan 2 Plan Name: Startup, Plan Price: $29.99 / month, Plan Description:
  • Visible on Product, Cart pages & Upsell Pop-Ups.
  • 2500 recommendation clicks a month
  • Remove branding
  • Plan Name: Premium, Plan Price: $9.99 / month, Plan Description:
  • ALL Free plan features
  • 360 orders/month
  • 24/7 support including custom coding (priority)
  • Setup & installation from support experts
  • Pricing Plan 3 Plan Name: Small Store, Plan Price: $49.99 / month, Plan Description:
  • Visible on All Available Pages.
  • 5000 recommendation clicks a month
  • Remove branding
  • Plan Name: Enterprise, Plan Price: $29.99 / month, Plan Description:
  • ALL Premium plan features
  • Unlimited orders/month
  • 24/7 support including custom coding (priority)
  • Setup & installation from support experts
  • Pricing Plan 4 Plan Name: Medium Store, Plan Price: $59.99 / month, Plan Description:
  • Visible on All Available Pages and Custom Pages.
  • 10000 recommendation clicks a month
  • Remove branding
  • FAQ URL https://cross-sell.helpscoutdocs.com/

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