Shopify Upsell and Cross-sell Apps: ReVisit‑Recent Viewed Products vs SalesGPT: AI eCommerce Chatbot

Table of Contents

1. Introduction
2. How Does ReVisit‑Recent Viewed Products Work?
3. How Does SalesGPT: AI eCommerce Chatbot Work?
4. How Much Does ReVisit‑Recent Viewed Products Cost?
5. How Much Does SalesGPT: AI eCommerce Chatbot Cost?
6. Cost Analysis: ReVisit‑Recent Viewed Products vs. SalesGPT: AI eCommerce Chatbot
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Did you know that businesses implementing upselling and cross-selling strategies can increase their revenue by an average of 10-30%? Such statistics underscore the importance of using effective tools for these sales techniques. Upsell and cross-sell apps play a crucial role in enhancing the shopping experience for customers, aiding businesses in maximizing their income potential through strategic product placements.

In this blog post, we will explore two distinct Shopify apps designed to optimize upselling and cross-selling: ReVisit‑Recent Viewed Products and SalesGPT: AI eCommerce Chatbot. While both apps offer functionalities aimed at improving customer experiences, they employ different strategies for achieving results. ReVisit focuses on helping customers easily recall products they've shown interest in, while SalesGPT aims to interact with customers automatically, guiding them through their shopping journey. You’ll discover which option might be the best fit for your needs.

How Does ReVisit‑Recent Viewed Products Work?

ReVisit‑Recent Viewed Products is an innovative app that allows customers to keep track of the products they have recently viewed. This feature not only enhances user experience but also acts as a powerful tool for upselling and cross-selling, offering businesses various ways to convert interest into sales.

Key Features of ReVisit‑Recent Viewed Products

1. Recently Viewed Products Slider: This feature automatically displays a slider showcasing images of products that customers have browsed. This visual reminder can encourage returning customers to buy products they considered earlier.

2. Customizable Display Options: Merchants have the flexibility to adjust the design elements such as borders, style, and color of the slider. This helps in aligning the feature with the overall aesthetic of the Shopify store, contributing to a cohesive user experience.

3. Autoplay and Loop Options: Users can configure the slider to autoplay and loop continuously, providing a dynamic interface that engages visitors.

4. Flexible Integration into Theme Pages: After installation, merchants can easily integrate the feature into specific pages of their site using a shortcode, ensuring that it is visible at key decision-making points in the customer journey.

Relevance for Different Business Sizes

• Startups: For new enterprises, the low monthly fee combined with simple setup and customization options makes it appealing. Startups can quickly implement this app to initiate upselling strategies without significant investments.

• Small to Medium Businesses (SMBs): As businesses scale, they can benefit from the customizable display options that help to maintain brand visibility during critical sales activities. The slider can significantly enhance product recall during customer shopping experiences.

• Large Enterprises: For larger operations, the ability to integrate and modify the product display seamlessly ensures that marketing strategies remain robust, catering to diverse consumer trends and purchase behaviors.

Hypothetical Scenario

Imagine a customer visits an online store, looking at various shoes but does not finalize a purchase. Days later, they return to find a prominent slider displaying their recently viewed options, enticing them to reconsider their earlier interest. By clicking on the displayed product, they may also be encouraged to explore complementary products, effectively leading to an upsell. This enhanced recall not only facilitates sales but enhances overall customer satisfaction.

How Does SalesGPT: AI eCommerce Chatbot Work?

SalesGPT: AI eCommerce Chatbot aims to provide customers with a virtual sales assistant that operates 24/7. This chatbot leverages AI to simulate a human-like interaction with visitors, guiding them through their shopping journey while maximizing conversion opportunities.

Key Features of SalesGPT

1. Real-time Customer Assistance: The chatbot can answer customer inquiries instantly, reducing wait times and enhancing user satisfaction. This real-time help allows potential buyers to make informed decisions.

2. Lead Collection: If the chatbot cannot respond to a specific query, it captures leads to ensure follow-up can occur later. This functionality aids businesses in converting potential interest into actual sales.

3. Automatic Sales Training: The chatbot learns from customer interactions, automatically updating itself to improve responses over time, reducing the need for manual intervention.

4. Conversational Payment Structure: The app operates on a unique payment model that allows businesses to pay for conversations rather than messages, making it financially savvy for businesses with fluctuating customer interactions.

Considerations for Different Business Sizes

• Startups: For new businesses, the free tier offers an excellent risk-free opportunity to engage customers. However, the cost can rise quickly as conversations increase.

• Small to Medium Businesses (SMBs): With modest conversation needs, SMBs can benefit from the mid-tier plan, optimizing their outreach without overextending their budget.

• Large Enterprises: Larger businesses with significant traffic may find the advanced plan's increased limits beneficial, though they must monitor total conversation counts to control costs effectively.

How Much Does ReVisit‑Recent Viewed Products Cost?

Understanding the pricing structure is essential when choosing a solution for upselling and cross-selling. ReVisit offers a straightforward pricing model, making it easy to determine the right plan for your business.

Pricing Tier: Starter Plan at $4.99/month

• Features: The starter plan includes the recent viewed products slider, customization capabilities, and autoplay options.
• Limitations: This plan does not include advanced options or tiered pricing models based on usage.
• Target Audience: Ideal for startups and small businesses wanting to make initial forays into upselling.
• Additional Costs: No extra fees are mentioned.

It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does SalesGPT: AI eCommerce Chatbot Cost?

SalesGPT's pricing is variable and tied closely to customer interactions, which can impact budgeting and cost-efficiency.

Pricing Tiers

1. Starter Plan: Free

   • Provides up to 10 conversations for free, making it an excellent trial option for new users.
   • This plan can quickly become costly as user interactions grow.

2. Basic Plan: $18/month

   • Includes 100 conversations. Ideal for SMBs expecting moderate user engagement.
   • Offers room for additional conversations, charged at $0.15 each.

3. Advanced Plan: $153/month

   • Provides 1000 conversations, suitable for enterprises with high traffic.
   • After quelling overages, capped charges at $300 limit the cost risk.

Cost-effectiveness

The variable charges, while potentially affordable at lower levels, can accumulate swiftly with increased customer interactions, posing a financial challenge for businesses without predictable traffic patterns.

Cost Analysis: ReVisit‑Recent Viewed Products vs. SalesGPT: AI eCommerce Chatbot

When comparing these two apps, ReVisit’s steady pricing structure offers clarity, especially for businesses of varying sizes. While the SalesGPT app starts with a free option, its dependency on conversation count may lead to unpredictable costs as engagement levels increase. When organizations need reliable budgeting options, ReVisit presents a more straightforward solution that can adapt well as businesses grow.

User Reviews & Customer Support Insights

Is ReVisit‑Recent Viewed Products Good?

With a solid rating of 5 stars from 64 reviews, ReVisit has been well-received since its launch in 2018. Users applaud its ease of integration and the positive impact on sales through enhanced customer recall.

Is SalesGPT: AI eCommerce Chatbot Good?

Boasting a lowly average rating of 0 stars due to a lack of reviews, SalesGPT has yet to make a significant impact in the market since its release in July 2023. Users may appreciate the innovative technology behind it, but the absence of ratings may indicate challenges in early adoption or functionality.

Customer Support Feedback: Strong customer support is pivotal for increasing user satisfaction. Given the complexities of setup and user interaction, robust and responsive support can influence the overall effectiveness of both apps.

User Preference: ReVisit‑Recent Viewed Products vs SalesGPT: AI eCommerce Chatbot?

At this stage, it’s evident that ReVisit stands out as the more favorable option in the user community. With a proven track record and attentiveness to customer needs, it excels in delivering an accessible and effective upselling experience compared to the relatively untested SalesGPT.

Integration and Compatibility Comparison

ReVisit‑Recent Viewed Products Integrations

ReVisit integrates smoothly within the Shopify ecosystem, allowing for quick implementation without extensive knowledge of complex technicalities.

SalesGPT: AI eCommerce Chatbot Integrations

While the specific integrations for SalesGPT were not specified, the lack of integration details may present a challenge for users with established workflows.

Conclusion

In conclusion, both apps offer valuable functionalities for upselling and cross-selling, but ReVisit‑Recent Viewed Products demonstrates its merit through a solid reputation, established user satisfaction, and straightforward pricing. Its stellar 5-star rating and effective features showcase its impact on enhancing customer experiences and increasing sales.

SalesGPT, with its innovative AI-driven approach, presents an intriguing possibility; however, its nascent status and the unpredictability of its costs may render it less appealing for immediate implementation. For those seeking a reliable and effective upselling solution, ReVisit’s comprehensive features and proven success make it the clear winner in this comparison.