Shopify Upsell and Cross-Sell Apps: Show Related Products vs Consolto Video Chat

Table of Contents

1. Introduction
2. How Does Show Related Products Work?
3. How Does Consolto Video Chat Work?
4. How Much Does Show Related Products Cost?
5. How Much Does Consolto Video Chat Cost?
6. Cost Analysis: Show Related Products vs. Consolto Video Chat
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

In the world of online commerce, the effectiveness of upselling and cross-selling strategies cannot be overstated. A survey revealed that upselling can increase revenue by 10% to 30% when executed effectively. This insight underscores the significance of using dedicated apps to enhance these strategies, allowing businesses to showcase a wide range of products to customers, ultimately boosting sales and improving the overall shopping experience.

This blog compares two prominent Shopify apps, Show Related Products and Consolto Video Chat, both designed to optimize upsell and cross-sell opportunities. We will discuss each app's capabilities, ease of integration, features, pricing structures, and overall impact on customer engagement. By understanding these elements, you will be better equipped to choose a solution that suits your specific business needs.

How Does Show Related Products Work?

Show Related Products is an upsell and cross-sell app designed to present customers with products closely related to their interests. By displaying a curated selection of additional items beneath the primary product, this app enhances user engagement and encourages potential purchases.

Features of Show Related Products:

1. Display Options: The app allows merchants to showcase a maximum of four related products, creating a visually appealing collection. Each product can be categorized effectively, ensuring relevance and increasing the likelihood of additional purchases.

2. User Interface: Built with simplicity in mind, Show Related Products features a clean, user-friendly interface that makes it easy for businesses of any size to implement and manage their upselling strategies.

3. Enhanced Customer Engagement: By offering multiple related products, businesses can capture the attention of customers who may otherwise navigate away. Increased exposure means increased opportunities for conversion.

4. Customization: The app allows businesses to tailor the product displays according to their specific needs, making it versatile for various industries and product lines.

Utility for Different Business Sizes:

• Startups: The straightforward setup and lower price point make Show Related Products an excellent choice for startups looking to establish their upsell strategies without heavy financial investment.
• Small to Medium Businesses: The features provided suit this segment by allowing them to present various related offerings efficiently, fostering customer retention and engagement.
• Large Enterprises: For larger businesses, the ability to categorize and present products in a unified manner adds value, supporting extensive product lines and diverse offerings.

Hypothetical Scenarios:

Imagine a customer browsing a shoe store online. Upon viewing a particular pair of sneakers, they might come across related accessories like socks or insoles displayed beneath the main product. The likelihood of purchasing these related items increases significantly due to this strategic positioning, demonstrating how Show Related Products can enhance upsell initiatives.

How Does Consolto Video Chat Work?

Consolto Video Chat focuses on delivering a personalized sales experience through live video interactions. It combines functions like video conferencing, appointment scheduling, and a mini-CRM within the online store, allowing real-time engagement with customers.

Features of Consolto Video Chat:

1. Video/Audio Calls: Customers can initiate calls easily via clicks, eliminating barriers to communication and fostering immediate engagement.

2. Live Chat Functionality: This feature facilitates real-time conversations with customers directly within the e-commerce site, enhancing the customer experience and increasing satisfaction.

3. Appointment Scheduling: The app allows you to schedule appointment requests, ensuring that customers have opportunities for personalized consultations, even when you're unavailable for immediate interaction.

4. Analytics Tracking: Providing insights and data-gathering capabilities, this app helps merchants understand customer behavior, improving overall marketing strategies.

Utility for Different Business Sizes:

• Startups: With limited resources, startups can leverage the real-time engagement features to improve customer outreach and engagement without requiring extensive personnel.
• Small to Medium Businesses: They benefit from the appointment scheduling feature, which allows businesses to manage customer interactions strategically, fostering better relationships.
• Large Enterprises: Larger organizations can utilize Consolto’s advanced scheduling and analytics to refine their customer relationship management efforts and track engagement effectively.

How Much Does Show Related Products Cost?

Cost-effectiveness is crucial for any business looking to maximize its upselling potential.

Pricing Structure:

• Basic Plan: $5/month
  • Features: Offers a simple user interface for displaying related products.
  • Limitations: Limited to basic functionalities without advanced options.
  • Target Audience: Ideal for startups and smaller businesses that require a straightforward solution.

It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Consolto Video Chat Cost?

Understanding the pricing of Consolto Video Chat can help businesses evaluate whether the investment aligns with their upselling goals.

Pricing Structure:

• Smart Plan: $10/month

  • Features: Comes with 3 video chat hours and basic appointment scheduling.
  • Limitations: Limited chat history (7 days).
  • Target Audience: Suitable for startups and small businesses starting to implement customer interaction strategies.

• Clever Plan: $20/month

  • Features: Offers 20 video chat hours and comprehensive appointment scheduling.
  • Limitations: 3 months of chat history may restrict long-term analytics.
  • Target Audience: Well-suited for growing businesses aiming for enhanced customer engagement.

• Genius Plan: $39/month

  • Features: Provides 100 video chat hours, advanced scheduling, and unlimited chat history.
  • Limitations: Higher cost may be prohibitive for smaller enterprises.
  • Target Audience: Best for larger enterprises that require extensive customer interactions and analytics capabilities.

Cost Analysis: Show Related Products vs. Consolto Video Chat

When comparing the cost of both apps, Show Related Products stands out for its affordability and effective feature set, particularly for small and medium businesses. The Basic Plan offers essential functionality at just $5/month, making it a financially viable option for businesses at different stages of growth.

Conversely, Consolto Video Chat's pricing structure starts at $10/month. While it offers valuable engagement tools, the costs can add up, especially for smaller businesses with limited budgets.

In summary, for businesses prioritizing budget-friendly options, Show Related Products offers more immediate value without sacrificing functionality.

User Reviews & Customer Support Insights

Is Show Related Products Good?

Show Related Products boasts a perfect rating of 5 stars from 64 reviews, highlighting its effectiveness and user satisfaction. Users appreciate its intuitive design and straightforward functionality, which allows them to display product connections effortlessly.

Is Consolto Video Chat Good?

Though it has a 5-star rating based on only 1 review, the limited feedback makes it difficult to draw comprehensive conclusions. However, it’s reasonable to anticipate that users would appreciate its integration of live chat and video features for personalized customer interactions. Customer support is pivotal here, as effective assistance can greatly influence user satisfaction and subsequent ratings.

User Preference: Show Related Products or Consolto Video Chat?

Comparing the average ratings, Show Related Products appears to resonate more broadly with users, reflected through the volume of reviews. Its established user base suggests reliability and consistent performance in enhancing upselling and cross-selling strategies.

Integration and Compatibility Comparison

Show Related Products Integrations

Show Related Products easily integrates with Shopify checkout, simplifying product displays and tracking.

Consolto Video Chat Integrations

Consolto Video Chat integrates with platforms like Google Calendar and Google Analytics, enhancing the user experience through comprehensive data tracking.

Conclusion

In conclusion, both Show Related Products and Consolto Video Chat offer valuable solutions for upside opportunities. However, Show Related Products excels with its user-friendly design, competitive pricing, and proven effectiveness in increasing Average Order Value (AOV). With a perfect 5-star rating and a track record since launching in 2018, it is regarded as a superior solution for many businesses. While Consolto Video Chat has valuable features, its higher costs may limit its accessibility, particularly for startups and small businesses. Hence, for those prioritizing a cost-effective and efficient approach to upselling and cross-selling, Show Related Products clearly stands out as the better choice.