Shopify Upsell and Cross-Sell Apps: MeroxIO Recent Viewed Products vs. Consolto Video Chat

Table of Contents

1. Introduction
2. How Does MeroxIO Recent Viewed Products Work?
3. How Does Consolto Video Chat Work?
4. How Much Does MeroxIO Recent Viewed Products Cost?
5. How Much Does Consolto Video Chat Cost?
6. Cost Analysis: MeroxIO Recent Viewed Products vs. Consolto Video Chat
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

In the e-commerce landscape, upselling and cross-selling have emerged as essential strategies for increasing revenue and enhancing customer satisfaction. According to recent studies, effective upselling can increase transaction values by as much as 30%. Upsell and cross-sell apps play a pivotal role in facilitating these strategies by providing retailers with the tools needed to present complementary or enhanced products at the right moment. In this article, we’ll explore two noteworthy apps—MeroxIO Recent Viewed Products and Consolto Video Chat. Each offers unique capabilities aimed at improving upselling and cross-selling, with an easy integration process into Shopify stores. Ultimately, we will shed light on which app may serve as a more effective solution for your business needs.

How Does MeroxIO Recent Viewed Products Work?

MeroxIO Recent Viewed Products focuses on enhancing customer experience by dynamically displaying products that customers have recently browsed. The app serves as a powerful upsell tool by encouraging additional purchases based on customers' interests.

Features of MeroxIO Recent Viewed Products

1. Dynamic Display:

   • The app showcases recently viewed items, allowing customers to quickly revisit products that caught their eye.
   • This feature is advantageous for all businesses, as it helps customers remember and consider previous interests, enhancing their shopping journey.

2. Quick Add-to-Cart Button:

   • The integration of a quick add-to-cart button facilitates immediate purchases, minimizing friction in the sales process.
   • This functionality benefits businesses at all scales. Startups can attract customers with ease, while larger enterprises can manage high volumes of traffic efficiently.

3. Lightweight Design:

   • The app boasts a lightweight design that maintains the site’s speed and performance, crucial for retaining customers who expect fast-loading pages.
   • For growing businesses, slow sites can lead to lost sales—having an app that prioritizes speed is invaluable.

4. Support for Up to 50 Products:

   • The capacity to showcase up to 50 recent products provides flexibility for crafting tailored shopping experiences.
   • Established brands can use this feature to enhance engagement and guide customers toward high-value items.

5. Custom Design Options:

   • Businesses can customize the appearance to match their existing site design, ensuring brand consistency.
   • This feature is particularly appealing for large enterprises wanting to maintain uniformity in branding across different platforms.

Benefits of Each Feature

• By leveraging the dynamic display of viewed items, businesses can enhance customer engagement significantly. For example, a customer who has shown interest in a particular jacket may be encouraged to consider accessories like shoes or bags while browsing similar items.
• The quick add-to-cart functionality translates into lower bounce rates and higher conversion, as customers are more likely to make impulsive purchases.

Imagine a scenario where a customer previously browses five products but leaves without purchasing. With the MeroxIO app in place, when they return to the store, the products display, reminding them of their interest and prompting a possible purchase.

How Does Consolto Video Chat Work?

Consolto Video Chat offers a distinct approach to upselling that revolves around personalized customer interactions. By combining video conferencing, live chat, and CRM capabilities, it provides a unified channel for direct communication with customers.

Features of Consolto Video Chat

1. Video and Audio Calls:

   • This feature allows customers to initiate conversations swiftly, creating a more engaging shopping experience.
   • For startups and smaller businesses, the ability to connect directly with customers is vital for building trust and closing sales.

2. Live Chat Capability:

   • Providing real-time assistance to customers can significantly enhance their shopping journey.
   • Large companies benefit from this by managing high volumes of inquiries efficiently, ensuring timely responses to potential buyers.

3. Appointment Scheduling:

   • Customers can schedule video calls for discussions outside regular operational hours, giving them flexibility in interacting with your brand.
   • This is particularly useful for businesses with higher customer interaction demands.

4. CRM Integration:

   • The built-in CRM makes it easier to manage customer relationships and track interactions, streamlining follow-ups and engagement strategies.
   • This element is particularly beneficial for small to medium-sized enterprises striving for customer retention.

Relevance of These Features

Consolto provides businesses with extensive options to engage potential buyers directly. The personal touch involved in video calls can drive better conversion rates, especially when customers require additional information before making decisions.

For instance, a customer might hesitate about a product due to questions about its specifications. Having a direct line to a sales representative through Consolto Video Chat can help ease those concerns, potentially leading to a sale.

How Much Does MeroxIO Recent Viewed Products Cost?

Investing in cost-effective solutions for upselling and cross-selling is paramount. MeroxIO offers a straightforward pricing model that suits different business sizes and needs.

Pricing Structure

1. Free Plan:

   • Price: Free
   • Features:
     • Up to 5 products displayed
     • Fixed branding
     • No add-to-cart function
   • Target Audience: Ideal for startups testing the waters of upselling without initial costs.
   • Limitations: Limited product display and branding.

2. Premium Plan:

   • Price: $2.99 per month
   • Features:
     • Supports up to 50 products
     • No branding
     • Quick add-to-cart button
     • Customizable design
     • Priority support
   • Target Audience: Best suited for growing businesses looking for flexibility and robust support.
   • Limitations: Monthly fee required.

   It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Consolto Video Chat Cost?

Cost-effective options are crucial as well when considering various upselling tools. Consolto offers tiered pricing plans designed for varying business needs.

Pricing Structure

1. Smart Plan:

   • Price: $10 per month
   • Features:
     • 3 video chat hours
     • Basic appointment scheduling
     • 7-day chat history
     • 10 SMS notifications
   • Target Audience: Suitable for small businesses that need basic features.
   • Limitations: Limited chat hours and notifications.

2. Clever Plan:

   • Price: $20 per month
   • Features:
     • 20 video chat hours
     • Full appointment scheduling
     • 3 months chat history
     • 100 SMS notifications
   • Target Audience: Medium-sized enterprises needing frequent customer interaction.

3. Genius Plan:

   • Price: $39 per month
   • Features:
     • 100 video chat hours
     • Advanced scheduling
     • Forever chat history
     • 250 SMS notifications
   • Target Audience: Ideal for larger enterprises requiring extensive capabilities and interactions.

Cost Analysis: MeroxIO Recent Viewed Products vs. Consolto Video Chat

When analyzing pricing, MeroxIO Recent Viewed Products presents a clear value advantage for businesses of all sizes. The free tier allows startups to access essential functionalities without financial commitment. Comparatively, Consolto begins with a charge of $10, which may not be as accessible for nascent ventures.

MeroxIO’s premium plan at $2.99 stands out for its features that cater well to growing businesses. In contrast, the most affordable plan from Consolto may not offer as comprehensive offerings for the cost.

User Reviews & Customer Support Insights

Is MeroxIO Recent Viewed Products Good?

With an impressive 64 reviews and a five-star rating, MeroxIO Recently Viewed Products is praised for its user-friendly interface and effective engagement tools. Customers often highlight its seamless integration with Shopify and its ability to enhance the shopping experience effortlessly.

Is Consolto Video Chat Good?

While Consolto Video Chat has a five-star rating from one review, its overall rating lacks the depth provided by a larger user base. Users may appreciate its unique capabilities for personalized engagement and the ease of initiating video calls. However, a solitary review may not represent common sentiment and could reflect niche use cases.

User Preference: MeroxIO Recent Viewed Products or Consolto Video Chat?

Based on available ratings, it appears that MeroxIO Recent Viewed Products is favored widely by users, demonstrating its efficacy as an upselling solution. Prospective users may prefer its clear contribution to improving engagement and ease of use over the specialized offerings of Consolto.

Integration and Compatibility Comparison

MeroxIO Recent Viewed Products Integrations

MeroxIO functions seamlessly within the Shopify ecosystem, which is a significant advantage for vendors looking to enhance their store's functionality.

Consolto Video Chat Integrations:

Consolto integrates with various platforms such as Zapier, Google Analytics, and Google Calendar. These integrations offer users additional capabilities like tracking customer behavior and managing scheduling more effectively. The added analytics feature can provide insights crucial for optimizing sales strategies.

Conclusion

Both MeroxIO Recent Viewed Products and Consolto Video Chat offer unique features aimed at amplifying upselling strategies. However, MeroxIO shines with its user-friendly design, impressive feature set, and budget-friendly pricing, making it a more viable solution for various budgets and needs. With its notable five-star rating and proven track record, MeroxIO Recently Viewed Products stands out as an excellent choice for enhancing customer engagement and increasing revenue through upsell and cross-sell strategies.