Shopify Upsell and Cross-sell Apps: ReVisit‑Recent Viewed Products vs CraftChat:Convert Chat to Sale

Table of Contents

1. Introduction
2. How Does ReVisit‑Recent Viewed Products Work?
3. How Does CraftChat:Convert Chat to Sale Work?
4. How Much Does ReVisit‑Recent Viewed Products Cost?
5. How Much Does CraftChat:Convert Chat to Sale Cost?
6. Cost Analysis: ReVisit‑Recent Viewed Products vs. CraftChat:Convert Chat to Sale
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Did you know that upselling and cross-selling can increase a business's revenue by as much as 30%? These sales techniques are not just beneficial; they are essential in the competitive landscape of e-commerce. Upsell and cross-sell apps play a pivotal role in enhancing customer experience, allowing businesses to offer relevant products to customers at critical moments. This not only simplifies the purchasing process for consumers but also enhances sales potential for merchants.

In this post, we will delve into two Shopify apps designed to amplify upselling and cross-selling efforts: ReVisit‑Recent Viewed Products and CraftChat:Convert Chat to Sale. Both apps provide unique features aimed at improving sales through innovative approaches, yet they embody different functionalities and integrations.

How Does ReVisit‑Recent Viewed Products Work?

ReVisit‑Recent Viewed Products is centered on helping customers remember items they wish to purchase, significantly enhancing their shopping experience. Here's how it operates:

• Setup: Store owners can easily install the app through the Shopify dashboard. Configurations can be tailored according to the number of products displayed, allowing the business to customize the experience uniquely.

• Functionality: The app automatically showcases an image slider of products that customers have previously viewed. This feature is crucial as it enables shoppers to revisit items without losing track in a streamlined way. The slider can feature adjustable design options, such as borders, styles, and colors.

• Conversion Potential: By displaying recently viewed items, ReVisit helps remind customers of products they might have been interested in, encouraging conversion rates. This leads to improved customer satisfaction and potentially higher Average Order Values (AOV).

Key Features:

1. Image Slider: Automatically displays product images that customers recently viewed, aiding quick recall and decision-making.

2. Customization Options: Merchants can tailor the number of products shown and choose how the slider operates, either autoplaying or looping, which can grab customer attention more effectively.

3. Usability Across Business Sizes:

   • Startups: Perfect for new businesses that need to foster customer relationships through personalized experiences.
   • Small to Medium Businesses: Can utilize the app to enhance existing product lines by reminding customers of their options.
   • Large Enterprises: Large catalogs can be efficiently managed and showcased, ensuring potential buyers can easily navigate through past interests.

Hypothetical Scenarios:

Imagine a customer browsing through fashion clothing. The ReVisit feature showcases a jacket they viewed earlier alongside a pair of shoes they might have missed. With just a click, they can reconsider the prior items, boosting the chances of a sale.

How Does CraftChat:Convert Chat to Sale Work?

CraftChat:Convert Chat to Sale operates on a different premise, focusing on integrating chat functionalities with sales. This app enables users to communicate effectively while also facilitating purchases through messaging platforms.

• Setup: The initial installation is free with no need for coding, making it accessible for all store owners.

• Functionality: CraftChat integrates seamlessly with Messenger and Instagram, allowing businesses to sell their products directly within chat conversations. Customers can purchase items with one click, providing a convenient shopping avenue.

Key Features:

1. Social Media Integration: Effortlessly connect a Shopify shop to Instagram, enhancing visibility and accessibility for products.

2. No-Coding Chatbot: The platform provides an easy-to-use interface, allowing even non-tech-savvy users to create a chatbot that helps in inquiries, directly facilitating product links and purchases.

3. Target Audience:

   • Startups: Can capitalize on the growing trend of social media shopping by engaging potential customers where they already spend their time.
   • Small to Medium Businesses: Benefit from increased customer engagement via personalized chat experiences, enhancing brand loyalty.
   • Large Enterprises: May find CraftChat useful for channeling larger volumes of inquiries while simplifying the purchasing process.

Unique Functionality:

The major value proposition here is chat-based sales. Customers who engage through chat may feel more inclined to complete purchases as the process is designed to be interactive and uncomplicated.

How Much Does ReVisit‑Recent Viewed Products Cost?

When considering upsell and cross-sell strategies, cost-effective solutions are paramount. ReVisit presents a straightforward pricing plan:

• Starter Plan:
  • Price: $4.99/month
  • Features: Incorporates a user-friendly interface focused on recent views, customizable slider designs, and the capacity to loop and autoplay images.
  • Limitations: Only one pricing tier available, meaning no higher-tier analytical features or additional functionalities.
  • Target Audience: Best suited for startups and small businesses looking for a cost-effective means of enhancing customer engagement and retention.
  • Additional Costs: None specified within the provided data.

“It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business."

How Much Does CraftChat:Convert Chat to Sale Cost?

In contrast, CraftChat offers a different approach entirely regarding cost:

• Free Installation: This might sound appealing, but it requires a ChatBook account. The zero upfront cost can be attractive to startups, yet prospective users might face limitations without clear pricing models.

Considerations:

• Simplicity vs. Depth: While CraftChat's initial appeal is its no-cost entry, lack of extensive user reviews and proven effectiveness compared to ReVisit might make potential users wary.

Cost Analysis: ReVisit‑Recent Viewed Products vs. CraftChat:Convert Chat to Sale

When evaluating the two apps on a pricing scale, ReVisit proves to offer better value. Its affordable monthly cost and user-friendly design position it as an excellent option for businesses seeking to increase sales through upselling and cross-selling. In contrast, CraftChat lacks tangible metrics and reviews to substantiate its usability and effectiveness.

Additionally, CraftChat doesn't provide visible promotional offers or trial periods, creating uncertainty about long-term value. Therefore, for businesses looking for sustained growth and reliable functionality, ReVisit stands out as a more potent choice.

User Reviews & Customer Support Insights

Is ReVisit‑Recent Viewed Products Good?

With a solid rating of 5 stars from 64 reviews, ReVisit has garnered positive feedback for its effectiveness and ease of use. Users appreciate how the app seamlessly integrates with their store and enhances their customers' shopping experiences.

Is CraftChat:Convert Chat to Sale Good?

Contrarily, CraftChat has yet to receive any reviews; thus, its effectiveness is largely undetermined. However, the lack of feedback may hint at potential usability issues or a limited user base.

Customer support can significantly influence app ratings and experiences. Although there is no specific mention of customer support within CraftChat's description, strong customer service is a crucial factor for all software.

User Preference: ReVisit‑Recent Viewed Products or CraftChat:Convert Chat to Sale?

Based on their metrics, ReVisit feels like a more favorable option for users. The considerable number of reviews attesting to its success contrasts with CraftChat's absence of user feedback, indicating a lack of trust or market presence.

Integration and Compatibility Comparison

ReVisit‑Recent Viewed Products Integrations

While specific integrations weren't listed in the data you provided, ReVisit generally works seamlessly with Shopify, offering an intuitive setup that doesn't require extensive technical knowledge.

CraftChat:Convert Chat to Sale Integrations

CraftChat connects directly with Messenger and Instagram, providing those platforms with a shopping capability. Moreover, Shopify integration allows businesses to capitalize on their social media marketing effectively.

Though CraftChat offers unique social integrations, it lacks the extensive customer feedback to validate its effectiveness, underscoring ReVisit's advantage.

Conclusion

Both ReVisit‑Recent Viewed Products and CraftChat:Convert Chat to Sale offer distinct capabilities in enhancing upselling and cross-selling efforts. However, ReVisit's user-friendly design, impressive 5-star rating, and clear pricing structure make it the more appealing option for a wide range of businesses. While CraftChat has its strengths in chat-based purchasing, the lack of reviews and proven operational effectiveness may leave potential users wanting. Ultimately, ReVisit stands as a superior solution for businesses looking to boost their sales through effective upselling strategies.