Shopify Upsell and Cross-Sell Apps: RevoChat: AI Sales Chatbot vs. BATNA ‑ Negotiable Discounts

Table of Contents

1. Introduction
2. How Does RevoChat: AI Sales Chatbot Work?
3. How Does BATNA ‑ Negotiable Discounts Work?
4. How Much Does RevoChat: AI Sales Chatbot Cost?
5. How Much Does BATNA ‑ Negotiable Discounts Cost?
6. Cost Analysis: RevoChat: AI Sales Chatbot vs. BATNA ‑ Negotiable Discounts
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Did you know that upselling and cross-selling can increase sales by up to 30% on average? These strategies are crucial for enhancing customer experiences and increasing revenue. Upsell and cross-sell apps have become essential tools for merchants seeking to offer personalized recommendations and incentives. Two such tools on Shopify are RevoChat: AI Sales Chatbot and BATNA ‑ Negotiable Discounts. Both applications aim to boost sales and improve customer interactions, albeit through different methods.

RevoChat specializes in providing a 24/7 AI assistant that engages with customers, offering tailored product recommendations. On the other hand, BATNA focuses on dynamically negotiating discounts directly with shoppers. This blog will delve into the capabilities of both applications, examining how they enhance the upsell and cross-sell experience and their integration with Shopify.

How Does RevoChat: AI Sales Chatbot Work?

RevoChat: AI Sales Chatbot is designed to increase customer engagement by providing them with 24/7 assistance and personalized product recommendations. Here’s how it works:

Setup

Merchants can easily set up RevoChat in just under five minutes. This simplicity ensures that even those with minimal technical skills can activate their AI chatbot quickly.

Customer Interaction

Once installed, RevoChat handles around 120 visitors per month under its BASIC PLAN. The chatbot engages actively with customers, answering repetitive queries and offering personalized product suggestions. The AI operates in up to 50 languages, making it accessible to a diverse customer base.

Benefits for Businesses

RevoChat offers various features that cater to different business sizes:

• Personalized Product Recommendations: This feature increases the likelihood of additional purchases by suggesting relevant products based on customer behavior.
• 24/7 Support: Businesses can operate in multiple time zones without missing customer inquiries.
• Automation of Common Queries: This functionality frees up time for businesses to focus on strategic initiatives instead of repetitive tasks.

Imagine a small eCommerce store that sells home decor. By using RevoChat, they can engage visitors who are browsing, offering suggestions like matching wall art or seasonal decorations while instantly answering questions about shipping. Such interactions can lead to increased basket sizes and improved customer satisfaction.

How Does BATNA ‑ Negotiable Discounts Work?

BATNA ‑ Negotiable Discounts takes a different approach by allowing dynamic price negotiations to drive sales. This AI-driven tool enables merchants to set discounts based on real-time data and customer interactions.

Overview

BATNA engages customers in a fun and interactive dialogue, assessing their willingness to pay while balancing stock levels and time constraints. The app helps prevent overstock and maximizes margins based on consumer demand.

Key Features

• Dynamic Discounting: Merchants can pre-set maximum discounts, allowing for flexibility in negotiations.
• Margin Vigilance: This ensures that discounts are only offered when necessary, preserving profit margins.
• Real-Time Demand Assessment: Adjustments to offer prices are made based on current stock levels and customer urgency.

For instance, a mid-sized apparel retailer could use BATNA to negotiate discounts during a seasonal sale, encouraging customers to buy more items to qualify for lower prices. Though engaging, this approach seems less customized compared to the interaction offered by RevoChat.

How Much Does RevoChat: AI Sales Chatbot Cost?

Understanding the cost of a solution is critical for merchants looking to optimize their upselling and cross-selling strategies. RevoChat provides scalable options suitable for various business needs.

Pricing Structure

1. BASIC PLAN - $49/month

   • Features: Serves approximately 120 visitors/month, includes 1200 message credits, and 15 million character engagements.
   • Target Audience: Ideal for startups or small businesses looking to dip their toes into the world of AI-assisted sales.
   • Limitations: Limited to basic functions and may require upgrades as traffic increases.

2. PLUS PLAN - $159/month

   • Features: Accommodates approximately 1250 visitors/month with 12,500 message credits and supports 50 million characters.
   • Target Audience: Best suited for growing businesses anticipating increased customer traffic and interactions.

3. ELITE PLAN - $999/month

   • Features: Designed for large enterprises with high traffic, serving around 12,500 visitors/month, providing 125,000 message credits, and supporting up to 300 million character engagements.
   • Target Audience: Large businesses that require robust engagement capabilities to manage customer interactions at scale.

It is important to note that you can always reach out to our team, and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does BATNA ‑ Negotiable Discounts Cost?

BATNA’s pricing model incentivizes retailers to grow their sales while maintaining maximum profitability. It operates on a free-to-install basis with a transactional fee structure.

Pricing Structure

• Installation Cost: Free to install with a 14-day trial to assess functionality without upfront investment.
• Transaction Fee: 3% flat commission per completed transaction where discounts have been applied.

While appealing for businesses just starting out, the 3% commission can accumulate significantly for larger operations, making ongoing costs potentially high.

Cost Analysis: RevoChat: AI Sales Chatbot vs. BATNA ‑ Negotiable Discounts

When analyzing costs, RevoChat appears to offer more straightforward and predictable pricing suited for various business sizes. The tiered structure allows businesses to choose a plan that reflects their needs. In contrast, BATNA’s commission-based model, while initially free, may lead to increased costs at higher sales volumes.

RevoChat's plans provide clear boundaries on expected costs, making it easier for businesses to budget and plan. On the other hand, BATNA requires careful monitoring of sales to avoid unexpected fees, possibly making RevoChat a more manageable solution overall.

User Reviews & Customer Support Insights

Is RevoChat: AI Sales Chatbot good?

RevoChat boasts 64 reviews, all rated at a perfect 5 stars. Users consistently praise its user-friendly interface and the effective engagement it fosters with customers. This high rating suggests a reliable tool for driving upselling and cross-selling.

Is BATNA ‑ Negotiable Discounts good?

Although BATNA has received only one review, it also holds a 5-star rating. While it may not yet have the broad user base of RevoChat, the appeal lies in its innovative approach to engaging customers through personalized discounts. However, the limited reviews might indicate it is yet to prove itself as extensively in the market as RevoChat has.

User Preference: RevoChat: AI Sales Chatbot or BATNA ‑ Negotiable Discounts?

With a significantly higher number of reviews, RevoChat emerges as the more favored solution among users. Its comprehensive features, ease of integration, and strong customer support have contributed to its solid reputation. Conversely, while BATNA offers a unique approach, it lacks the established track record and user feedback that would affirm its reliability.

Integration and Compatibility Comparison

RevoChat Integrations

RevoChat seamlessly integrates with Shopify and Facebook, ensuring that businesses can track user interactions effectively and enhance their sales strategy.

BATNA ‑ Negotiable Discounts Integrations

Currently, BATNA has no mentioned integrations, which could limit its potential effectiveness compared to a more connected solution like RevoChat. It is essential for businesses to consider how easily these tools can fit into their existing workflows.

Conclusion

In summary, both RevoChat: AI Sales Chatbot and BATNA ‑ Negotiable Discounts provide compelling solutions for upselling and cross-selling. However, RevoChat stands out due to its array of features that cater to customer engagement, ease of integration, and effective pricing plans. The app demonstrates a clear ability to enhance the sales experience while being more cost-effective for various business sizes. With a perfect rating based on numerous reviews, it proves to be a superior choice for merchants looking to optimize their online sales strategy.