Shopify Upsell and Cross-sell Apps: JustViewed ‑ Recently Products vs Wiser ‑Product Recommendations

Table of Contents

1. Introduction
2. How Does JustViewed ‑ Recently Products Work?
3. How Does Wiser ‑Product Recommendations Work?
4. How Much Does JustViewed ‑ Recently Products Cost?
5. How Much Does Wiser ‑Product Recommendations Cost?
6. Cost Analysis: JustViewed ‑ Recently Products vs. Wiser ‑Product Recommendations
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Upselling and cross-selling are vital strategies in the world of e-commerce. Studies reveal that increasing customer retention rates by just 5% can lead to a profit boost ranging from 25% to 95%. This statistic highlights the importance of effective upsell and cross-sell techniques for any business looking to optimize its revenue. Shopify, one of the leading platforms for online retail, provides a variety of apps designed to enhance these techniques and improve customer experiences.

In this context, JustViewed ‑ Recently Products and Wiser ‑Product Recommendations stand out as two powerful tools. Each app brings unique capabilities to the table, focusing on different aspects of upselling and cross-selling while being easily integrated with Shopify. This blog aims to delve into the functionality of both apps, their pricing structures, and the value they can add to businesses looking to expand their sales.

How Does JustViewed ‑ Recently Products Work?

JustViewed ‑ Recently Products is designed to refresh customers’ memories by showcasing products they have recently viewed. This approach not only encourages users to revisit those products but also allows businesses to streamline the checkout process.

Setup: The app is easy to implement; merchants can simply install it from the Shopify app store. The customization options provided allow businesses to tailor the display of recently viewed products according to their branding.

Trigger: Once a customer browses products, the app automatically tracks their recently viewed items and displays them prominently. This gentle reminder keeps products top-of-mind, encouraging customers to finalize their purchases.

Conversion: The layout and customization options ensure that customers can seamlessly add any item back to their cart without hassle, thus enhancing the overall shopping experience. This streamlined approach can result in a significantly increased average order value (AOV) as customers feel prompted to complete their purchases.

Key features of JustViewed ‑ Recently Products include:

1. Fully Customizable Slider: Merchants can personalize the appearance of the recently viewed products, ensuring it aligns with their brand aesthetics.

2. Mobile Responsive Design: The app guarantees a mobile-friendly interface, which is crucial in an era where many customers shop via smartphones.

3. Clear Item Management: Users have the option to clear their recently viewed items, providing them with greater control over their shopping experience.

4. 24/7 Email Support: With constant support available, businesses can resolve any issues they encounter swiftly.

5. Multiple Language Support: This feature broadens the app's applicability to international markets, thereby enhancing its utility for larger enterprises.

JustViewed's focus on simplicity allows for businesses of all sizes, from startups to large enterprises, to utilize its offerings effectively. For instance, a small business may find the customizable slider essential for improving brand consistency, while a larger enterprise might benefit from the multifunctionality and international language support to cater to a diverse customer base.

Consider this hypothetical scenario: A customer browses a pair of shoes but leaves the site. Days later, they return, and the app presents them with the shoes they viewed along with matching accessories. This gentle nudge may just be what the customer needs to complete their purchase, highlighting the app’s potential to enhance the shopping experience and boost sales.

How Does Wiser ‑Product Recommendations Work?

Wiser ‑Product Recommendations takes a different approach to upselling. By leveraging AI algorithms, it personalizes product suggestions based on customer behavior and preferences, thereby driving conversions through tailored experiences.

Overview: Wiser integrates various recommendation features that enhance both upselling and cross-selling opportunities. Businesses can utilize the “Frequently Bought Together” displays to encourage bulk purchases or related items, effectively increasing AOV.

Key features of Wiser include:

1. AI Recommendations: The app’s ability to analyze customer behavior and suggest relevant products sets it apart, making the shopping experience more personalized.

2. Analytics Dashboard: Users can track performance metrics, understanding which strategies are successful in boosting sales.

3. Upsell on Product Pages: With recommended products showcased during the shopping process, customers have more options to consider, enhancing their shopping journey.

4. Post-Purchase Upsell Offers: Customers receive additional product suggestions even after making a purchase, which can further improve the overall revenue stream.

Each feature's utility varies depending on the scale of the business. Startups might find the AI feature cost-prohibitive, while small businesses may appreciate the analytics to monitor customer preferences. Larger enterprises can harness the full power of Wiser’s recommendations to drive sales at scale, employing various strategies and maximizing their customer reach.

A potential scenario involves a customer purchasing a camera; Wiser then displays lenses and tripods as suggestions during checkout. By providing personalized recommendations, Wiser capitalizes on customer intent, potentially leading to higher conversion rates.

How Much Does JustViewed ‑ Recently Products Cost?

Finding cost-effective solutions is crucial for businesses aiming to maximize their budgets while enhancing their upsell and cross-sell capabilities. JustViewed ‑ Recently Products boasts a simple pricing structure:

• Free Plan: Perfect for test stores and trial plans, it includes essential functionalities, allowing businesses to gauge the app's effectiveness before any monetary commitment.

• Basic Plan ($3.99/month): This tier comes with a fully customizable slider and mobile responsiveness, making it ideal for small to medium enterprises. The addition of 24/7 email support ensures businesses receive help whenever needed.

• Advanced Plan ($5.99/month): This includes all Basic Plan features along with multiple language support, catering primarily to larger businesses with international customer bases.

Each of these pricing options enables flexibility for different business sizes, ensuring that operators can find a plan that suits their needs without overstretching their budgets.

“It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.”

How Much Does Wiser ‑Product Recommendations Cost?

Wiser’s pricing strategy provides varying levels based on the order volume, reflecting the scalability of its features:

• Free Plan: Available for development and partner stores, this plan features all paid plan functionalities at no cost.

• Starter Plan ($9/month): Suitable for businesses with fewer than 100 orders, this plan includes essential recommendations and analytics.

• Growth Plan ($19/month): Targeting businesses that process between 101 and 300 orders, this enhances features available in the Starter Plan.

• Pro Plan ($49/month): Designed for businesses handling 301 to 500 orders, it includes comprehensive features along with frequent updates and support.

The tiered approach allows businesses to align their budget with their growth. However, the higher end of Wiser’s pricing may be less favorable for smaller operations looking to maximize their profitability.

Cost Analysis: JustViewed ‑ Recently Products vs. Wiser ‑Product Recommendations

When comparing the pricing of JustViewed and Wiser, JustViewed offers a more affordable entry point with its free plan and low basic tier. This makes it an excellent choice for startups and small to medium businesses seeking effective upselling and cross-selling tools without financial strain. Wiser, while offering advanced features, may present financial hurdles for smaller operations, making it less appealing for those just starting in e-commerce.

Thus, JustViewed ‑ Recently Products may provide a better value proposition for businesses, particularly in the early stages of their growth.

User Reviews & Customer Support Insights

Is JustViewed ‑ Recently Products good?

JustViewed has received a commendable 5-star rating, which indicates a high level of user satisfaction. Customers frequently praise its straightforward interface and the seamless way it integrates recently viewed items back into the shopping experience. This user appreciation reflects the app’s efficiency in fulfilling its primary purpose.

Is Wiser ‑ Product Recommendations good?

Wiser holds an impressive rating of 4.9 stars from a total of 659 reviews. Users often appreciate its robust set of features and the personalization facilitated by AI-driven recommendations. However, there may be critiques surrounding the clarity of its pricing tiers, as potential users express confusion over the various plans available. Good customer support significantly affects user ratings, and businesses place high value on responsive assistance when encountering issues.

User Preference: JustViewed ‑ Recently Products or Wiser ‑ Product Recommendations?

In analyzing the average ratings, JustViewed emerges as the more favored app, likely due to its simplicity, effective features, and user-friendly approach. The higher rating suggests that users find JustViewed to be a more reliable and effective tool for their needs.

Potential reasons for the differences in ratings may revolve around user experience and practical utility. JustViewed’s straightforward offerings may resonate better with businesses looking for foundational functionalities without complexity, while Wiser’s array of options might overwhelm smaller users attempting to navigate through its broader features.

Integration and Compatibility Comparison

JustViewed ‑ Recently Products Integrations

JustViewed integrates seamlessly with Shopify, providing a straightforward setup process that ensures merchants can focus more on selling and less on integrating. Its simplicity allows for a hassle-free experience, aligning it favorably with users who prioritize ease-of-use in their operations.

Wiser ‑Product Recommendations Integrations:

Similarly, Wiser integrates well with various tools such as email marketing platforms and analytics software. However, users have noted that the setup process can be more complicated compared to JustViewed, making it less accessible for businesses without a dedicated technical support team.

Conclusion

While both JustViewed ‑ Recently Products and Wiser ‑Product Recommendations offer solid solutions for upselling and cross-selling, the former stands out with its user-centric design, cost-effective pricing, and excellent customer ratings. JustViewed is ideal for businesses looking for simplicity combined with functionality, making it a superior choice for professionals aiming to enhance customer engagement and maximize sales. With its 5-star rating and robust features, JustViewed is well-positioned to help businesses thrive in the competitive landscape of e-commerce.