Shopify Upsell and Cross-sell Apps: SH • Viewed Products Assistant vs Cross Sell & Upsell by SSC

Table of Contents

1. Introduction
2. How Does SH • Viewed Products Assistant Work?
3. How Does Cross Sell & Upsell by SSC Work?
4. How Much Does SH • Viewed Products Assistant Cost?
5. How Much Does Cross Sell & Upsell by SSC Cost?
6. Cost Analysis: SH • Viewed Products Assistant vs. Cross Sell & Upsell by SSC
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

In e-commerce, effectively upselling and cross-selling can lead to substantial revenue growth. Studies indicate that increasing customer retention by just 5% can result in a profit boost of up to 95%. This makes the role of upsell and cross-sell apps essential in enhancing user experience while optimizing sales outcomes.

The SH • Viewed Products Assistant and Cross Sell & Upsell by SSC are two significant contenders in the Shopify ecosystem, designed to propel businesses toward achieving their sales targets. While both apps enhance customer engagement, they differ in their functionalities, ease of integration, and overall effectiveness in driving conversions. In this post, we will dive into the unique features and pricing structures of each, helping you make an informed decision about the best solution for your business.

How Does SH • Viewed Products Assistant Work?

The SH • Viewed Products Assistant is tailored to remind customers of the products they have recently viewed, giving them a second chance to make a purchase. This mechanism capitalizes on the way consumers often browse through products, changing their decisions as they navigate through various options.

Setup and Functionality: This app allows merchants to display recently viewed products on critical pages such as the home, product, collection, and cart pages. Its one-click installation ensures that you can integrate it seamlessly into your existing setup without additional maintenance.

Main Features:

1. Recently Viewed Products: This feature showcases the latest products that customers have looked at, encouraging them to finalize their purchase decisions.
2. Multi-Page Display: The ability to show these reminders on various critical sections of the site maximizes visibility and potential conversion.
3. User-Friendly Design: The app is designed to maintain fast loading times, ensuring that your store remains responsive and visually appealing across devices.

Relevance for Businesses: The SH • Viewed Products Assistant is particularly valuable for businesses of all sizes. Startups can use this feature to increase early sales, while small to medium enterprises can utilize it to enhance customer loyalty. Even larger enterprises benefit from having a tool that keeps potential sales front and center without overwhelming users.

Imagine a scenario where a customer browses 10 different shoes before making a decision. By displaying the recently viewed shoes, the app enhances the likelihood that they will choose one of the products they liked earlier, driving up the average order value (AOV).

How Does Cross Sell & Upsell by SSC Work?

Cross Sell & Upsell by SSC focuses on increasing AOV through intelligent cross-selling and upselling strategies by tailoring recommendations based on customers’ journeys.

Setup and Functionality: Merchants benefit from 8 strategic display locations across their store, providing a customizable experience that enhances the shopping journey. The app generates smart product suggestions through customer data, optimizing the chances of conversions.

Main Features:

1. Tailored Recommendations: Customers see products based on their previous browsing history, which fosters a personal touch to their shopping experience.
2. Multiple Display Options: Utilizing multiple locations for cross-sell displays provides flexibility for merchants to position product suggestions where they will have the greatest impact.
3. QuickView and Bundle Options: It allows for the inclusion of QuickView buttons and quantity discounts on bundles, making the shopping process even more appealing.

Relevance for Businesses: Cross Sell & Upsell by SSC holds significant value for startups with limited product ranges, as well as larger enterprises seeking to optimize their product visibility. Its customizability makes it a fit for various business scenarios.

For example, a customer's choice to buy a new camera could prompt a tailored recommendation for accessories like lenses or tripods, increasing their total spend effortlessly.

How Much Does SH • Viewed Products Assistant Cost?

Cost-effective solutions are imperative in maximizing returns from upsell and cross-sell strategies.

Pricing Tier: Standard Plan

• Price: $3.99 per month
• Features: Unlimited products, 24/7 support, and efficient system performance.
• Limitations: No additional plans available.
• Target Audience: Primarily suited for startups and small businesses wanting to maximize budget efficacy without sacrificing quality.
• Additional Costs: None specified, as it’s a straightforward monthly fee.

By adopting the Standard Plan, businesses receive the ability to showcase unlimited products, ensuring a comprehensive approach to customer engagement.

“It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.”

How Much Does Cross Sell & Upsell by SSC Cost?

Considering cost-effective solutions in upselling and cross-selling is crucial for maintaining healthy profit margins.

Free Plan

• Price: Free
• Features: Visibility on product and cart pages, 50 recommendation clicks per month, and Cross Sell branding.
• Limitations: Limited clicks may not sustain dramatically growing businesses.
• Target Audience: Best suited for startups looking to test upsell strategies.
• Additional Costs: Additional fees apply when upgrading to paid tiers.

Paid Plans:

1. Startup Plan: $29.99 per month with 2500 recommendation clicks. Ideal for growing businesses needing more robust features without payment branding.
2. Small Store Plan: $49.99 per month offering 5000 clicks—good for small to medium-sized businesses aiming for broader engagement.
3. Medium Store Plan: $59.99 per month with 10,000 clicks, perfect for larger enterprises integrating comprehensive upsell and cross-sell strategies.

Each plan supports businesses as they evolve, promoting efficient investment in sales strategies.

Cost Analysis: SH • Viewed Products Assistant vs. Cross Sell & Upsell by SSC

When comparing costs, the significant disparity between both apps is evident. The SH • Viewed Products Assistant offers a straightforward, low-cost solution ideal for businesses seeking simplicity. In contrast, Cross Sell & Upsell by SSC has tiered pricing, which may escalate costs for growing businesses.

Moreover, with the upsell app’s promotional offerings or free entry-point plan, businesses can initially engage with the app’s features. However, as they grow, costs can quickly add up compared to the efficient $3.99 flat fee of SH • Viewed Products Assistant, providing a more stable budgeting prospect.

User Reviews & Customer Support Insights

Is SH • Viewed Products Assistant good?

SH • Viewed Products Assistant currently boasts a stellar 5-star rating based on 64 user reviews, with customers praising its simplicity, effectiveness, and the notable improvement in customer engagement levels. Users report that the app's seamless integration leads to much higher rates of completed purchases thanks to the reminder system.

Is Cross Sell & Upsell by SSC good?

Cross Sell & Upsell by SSC has received an impressive 4.9-star rating from 964 reviews. Users have appreciated its feature-rich environment but have occasionally noted the complex nature of navigating the advanced functionalities. While the integration capabilities score high among users, support quality can be variable, highlighting the importance of readily available customer assistance.

User Preference: SH • Viewed Products Assistant or Cross Sell & Upsell by SSC?

Between the two apps, SH • Viewed Products Assistant is emerging as the more favored option. With a perfect 5-star score compared to 4.9 stars for Cross Sell & Upsell by SSC, it indicates a higher level of user satisfaction. The straightforward, no-hassle approach of the Viewed Products Assistant speaks to its design and value, likely contributing to its favorable reception.

Integration and Compatibility Comparison

SH • Viewed Products Assistant Integrations

One of the standout features of SH • Viewed Products Assistant is its ease of integration with a Shopify store. It does not require complex configurations, ensuring that businesses can focus on user experience rather than technical challenges.

Cross Sell & Upsell by SSC Integrations:

Cross Sell & Upsell by SSC provides seamless integration with popular tools such as FirePush, Pagefly, and Gempage. These integrations facilitate a robust e-commerce environment, allowing businesses to customize their product suggestions effectively while enhancing overall user experience.

Conclusion

Both SH • Viewed Products Assistant and Cross Sell & Upsell by SSC offer robust solutions tailored to enhance upselling and cross-selling strategies in Shopify stores. However, the SH • Viewed Products Assistant stands out due to its straightforward pricing, user-friendly design, and impactful features that are especially valuable for startups and small businesses.

With an exemplary rating of 5 stars, SH • Viewed Products Assistant presents a cost-effective solution that doesn’t sacrifice functionality for budget considerations. On the other hand, while Cross Sell & Upsell by SSC is a solid option with a slightly lower rating, the complexities of its tiered pricing may deter some businesses from long-term engagement.

Overall, for merchants looking to optimize their sales strategies efficiently, the SH • Viewed Products Assistant emerges as the superior choice.