Shopify Upsell and Cross-sell Apps: Klevu ‑ AI Search & Discovery vs Findify Search & Merchandise

Table of Contents

1. Introduction
2. How Does Klevu ‑ AI Search & Discovery Work?
3. How Does Findify Search & Merchandise Work?
4. How Much Does Klevu ‑ AI Search & Discovery Cost?
5. How Much Does Findify Search & Merchandise Cost?
6. Cost Analysis: Klevu ‑ AI Search & Discovery vs. Findify Search & Merchandise
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Did you know that upselling and cross-selling can increase your revenue by up to 30%? These strategies are pivotal in enhancing the shopping experience and boosting overall sales. Upsell and cross-sell apps play a crucial role in simplifying these strategies, making it easier for retailers to showcase relevant products to customers at the right moment. This not only enhances the shopping experience but also drives higher average order values (AOV).

Among the notable contenders in this space are Klevu ‑ AI Search & Discovery and Findify Search & Merchandise. Both apps offer intuitive features for personalized recommendations and robust search capabilities. They easily integrate with Shopify, allowing merchants to harness the power of upselling and cross-selling while enhancing the overall shopping experience.

How Does Klevu ‑ AI Search & Discovery Work?

Klevu ‑ AI Search & Discovery aims to transform how online retailers approach upselling and cross-selling through an advanced search and recommendations engine.

Core Features of Klevu

1. AI-Powered Search: The app employs artificial intelligence to enhance the search experience for customers. It learns from customer behavior over time, improving its recommendations and search accuracy.

   Utility: For startups and small businesses, this feature aids in attracting customer interest through relevant suggestions. For large enterprises, it scales seamlessly, accommodating extensive product catalogs.

2. Product Recommendations: Klevu provides personalized product suggestions tailored to individual shopping habits, thus optimizing the upsell process.

   Utility: This functionality is beneficial for businesses at all stages. It assists startups in creating an engaging shopping experience and helps larger companies utilize data from previous sales to present tailor-made recommendations.

3. Easy-to-Use Dashboard: Retailers can easily manage merchandising campaigns through a user-friendly interface, allowing them to test and schedule various campaigns effectively.

   Utility: Startups benefit from simplicity, while larger enterprises find the advanced features useful for complex campaign management.

4. Advanced Filtering and Navigation: Enhance product listing pages with filters and customizable navigation to help customers find products more efficiently.

   Utility: Essential for all sizes, this feature improves user experience, increasing chances of upselling by presenting the most relevant products to customers.

Hypothetical Scenario

Imagine a small online clothing boutique utilizing Klevu's AI-powered search. A customer searching for "summer dresses" not only sees results for dresses but also receives tailored recommendations for matching accessories. This not only improves the customer's shopping experience but also boosts the chances of additional sales.

How Does Findify Search & Merchandise Work?

Findify Search & Merchandise leverages AI technology to enhance the way merchants manage search, merchandising, and recommendations.

Core Features of Findify

1. AI-Powered Search & Personalization: Like Klevu, Findify incorporates AI to ensure customers experience personalized search results.

   Utility: This capability enhances the customer journey for everyone, providing streamlined products based on past behavior which can be crucial for larger enterprises with extensive product catalogs.

2. Powerful Merchandising Rules: Users can apply various merchandising rules with a visual drag-and-drop feature that enables product placement based on relevance.

   Utility: This feature supports all types of businesses by allowing flexible control over how products are showcased, which can be critical for driving upsales.

3. Smart Collections: Findify automatically organizes products into smart collections based on customer interactions, saving time and streamlining organization.

   Utility: Particularly useful for medium to large businesses, this feature ensures that products are efficiently categorized based on availability and demand.

4. Fully Customizable Front End: Merchants have the ability to tailor the front end of their stores to align with their brand styles, accommodating various customer preferences.

   Utility: Great for businesses aiming for a branded shopping experience, enhancing their capacity for upselling by creating an inviting atmosphere.

Hypothetical Scenario

Consider a large electronics store using Findify. When a customer seeks "smartphones," they present a collection that not only includes related accessories but also incorporates a range of products in various price points—appealing to diverse shopping preferences and enhancing overall sales.

How Much Does Klevu ‑ AI Search & Discovery Cost?

When it comes to cost-effective solutions for upselling and cross-selling, Klevu offers a structured pricing model:

1. Plan: Recommendations

   • Price: $449/month
   • Features: Includes product recommendations as an add-on to the Site Search functionality.
   • Limitations: Basic search features only.
   • Target Audience: This tier is well-suited for startups looking to enhance customer interaction.

2. Plan: Category Merch

   • Price: $549/month
   • Features: Access to category merchandising tools to aid targeted promotions.
   • Limitations: Focuses more on merchandising than product recommendations.
   • Target Audience: Ideal for small to medium businesses focusing on product presentation.

3. Plan: Site Search

   • Price: $649/month
   • Features: Standalone site search with options to add recommendations and category merchandising.
   • Limitations: Higher cost, necessary for comprehensive app functionalities.
   • Target Audience: Best suited for large enterprises that need a full-fledged solution.

It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Findify Search & Merchandise Cost?

Findify's pricing structure is similarly designed with a focus on various business needs:

1. Plan: Premium

   • Price: $499/month
   • Features: Offers AI personalized search and autocomplete for a limited number of visits and products.
   • Limitations: Limited to one store and one language, may restrict growth potential for expanding merchants.
   • Target Audience: Suitable for startups with limited product lines.

2. Plan: Professional

   • Price: $799/month
   • Features: AI-powered search with access to smart collections and more.
   • Limitations: Higher cost for additional features.
   • Target Audience: Designed for small to medium businesses looking to expand.

3. Plan: Enterprise

   • Price: $1,199/month
   • Features: Inclusions of all professional features plus personalized recommendations and custom visit capacities.
   • Limitations: Higher cost, may be prohibitive for some businesses.
   • Target Audience: Targeted at larger enterprises demanding extensive customization.

Cost Analysis: Klevu ‑ AI Search & Discovery vs. Findify Search & Merchandise

When comparing the two apps, Klevu offers competitive pricing with a promising value proposition. The entry-level Klevu plan provides significant features for its pricing, especially when considering the utility of additional recommendations and category merchandising at relatively lower tiers.

Conversely, Findify's pricing escalates quickly, limiting its appeal for new merchants and startups. The absence of lower-tier options could hinder investment in effective upselling strategies.

Given these pricing structures, Klevu ‑ AI Search & Discovery may present better cost efficiency for online retailers, particularly those looking to scale operations while enhancing their upselling capabilities.

User Reviews & Customer Support Insights

Is Klevu ‑ AI Search & Discovery good?

With an outstanding rating of 5 stars from 64 reviews, Klevu is well-regarded among users.

Is Findify Search & Merchandise good?

Findify has received an average rating of 4.6 stars across 241 reviews. Many users appreciate Findify's personalization features, although some may find aspects of integration lacking.

Customer Support Feedback

Good customer support is vital. Effective assistance increases user satisfaction and influences ratings positively. Klevu appears to prioritize customer support in enhancing user experience, a key factor in its strong rating.

User Preference: Klevu ‑ AI Search & Discovery or Findify Search & Merchandise?

Based on ratings, Klevu clearly stands out as a more favored option, indicating more effective upselling strategies and better overall user experience. Aspects such as functionality, ease of use, and responsive support likely contribute to Klevu's higher stature in the market.

Integration and Compatibility Comparison

Klevu Integrations

Klevu integrates seamlessly with various platforms, including Shopify Flow, Klaviyo, and Trustpilot. These integrations enhance data synchronization, enabling merchants to analyze customer behavior and fine-tune their upselling strategies.

Findify Search & Merchandise Integrations

Findify also includes valuable integrations like Shopify POS, Yotpo, and Google Analytics. Such connections allow merchants to streamline operations, monitoring customer interactions and enhancing merchandise layouts.

Conclusion

Both Klevu ‑ AI Search & Discovery and Findify Search & Merchandise offer powerful solutions for optimizing upselling and cross-selling strategies. However, Klevu's user-friendly design, comprehensive features, and effective pricing structure contribute to its recognition as a more advantageous overall solution. With a perfect rating and numerous satisfied customers, Klevu stands out as the preferred choice for many online retailers looking to boost average order values and enhance customer engagement.