Shopify Upsell and Cross-sell Apps: After Checkout Upsell ACU vs Consolto Video Chat

Table of Contents

1. Introduction
2. How Does After Checkout Upsell ACU Work?
3. How Does Consolto Video Chat Work?
4. How Much Does After Checkout Upsell ACU Cost?
5. How Much Does Consolto Video Chat Cost?
6. Cost Analysis: After Checkout Upsell ACU vs. Consolto Video Chat
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

When it comes to e-commerce, the importance of upselling and cross-selling cannot be overstated. Statistics show that upselling can increase average order values by up to 30%. This practice enhances customer experience by offering products that add value to their original purchase, which ultimately boosts revenue for businesses. To facilitate these strategies, shopping platforms like Shopify rely on specialized apps designed to streamline upselling and cross-selling opportunities.

In this blog post, we will analyze two distinct apps: After Checkout Upsell ACU and Consolto Video Chat. Each app provides unique capabilities and integrations that cater to different aspects of the upselling process, yet it's important to understand how they impact the overall shopping experience, from ease of integration to user engagement.

How Does After Checkout Upsell ACU Work?

After Checkout Upsell ACU is tailored specifically for Shopify merchants aiming to maximize their profits through post-purchase upsells. This app capitalizes on the moment when customers are already excited about their purchase, presenting them with relevant upsell offers before they complete their order.

Setup: The app features an intuitive setup process that requires no coding. Users can easily configure their upsell offers through a visual editor, allowing them to customize their offers to align effectively with their existing product lines.

Triggers: After a customer completes their initial purchase, they are offered relevant upsell products on the thank-you page. The seamless integration with Shopify's native checkout allows customers to add these products with just one click, enhancing their shopping experience without requiring them to re-enter payment information.

Benefits for Different Business Sizes:

• Startups: Utilize the free trial to experiment with upselling strategies without upfront costs.
• Small to Medium Businesses: The Flat Rate plan at $9.99 per month allows for cost-effective upselling while maintaining robust features.
• Large Enterprises: The extensive analytics and multi-language support aid larger businesses aiming to cater to diverse markets.

The ability to merely click and add an upsell item significantly boosts conversion rates and encourages customer satisfaction. Hypothetically, consider a small business selling running shoes; by presenting customers with a performance sock option right after purchase, they can easily add this item, thus increasing the average order value while providing a relevant product.

How Does Consolto Video Chat Work?

Contrastingly, Consolto Video Chat takes a more interactive approach to customer engagement. It transforms an online store into a personalized sales platform, allowing for real-time interactions with customers through video calls and live chats.

Features:

• Video/Audio Calls: Enables businesses to connect with customers easily, providing a level of personalization often missing in traditional e-commerce.
• Live Chat: Allows for instant responses to customer inquiries and concerns, thus elevating the shopping experience.
• Appointment Requests: Customers can schedule a call when the business is unavailable, ensuring they never miss out on potential sales.

Utility for Different Business Sizes:

• Startups: The Smart plan offers basic features but allows emerging brands to engage customers effectively without substantial investment.
• Medium Businesses: The Clever plan combines advanced analytics with additional video chat hours, making it suitable for growing businesses that prioritize customer service.
• Large Enterprises: The Genius plan, with its extensive chat history and whitelabel options, supports larger operations requiring comprehensive engagement tools.

While Consolto provides critical engagement features, its reliance on video capabilities may not directly contribute to immediate upselling opportunities like After Checkout Upsell ACU.

How Much Does After Checkout Upsell ACU Cost?

Cost is a critical consideration for any business looking to enhance its upselling capabilities. After Checkout Upsell ACU reflects a commitment to providing value at various price points, enabling businesses of all sizes to adopt this effective strategy.

• Free Plan: Offers 30 days of no cost, providing startups an opportunity to implement upselling without financial risk. Features include post-purchase upselling, a product gallery, visual editor, mobile optimization, and basic analytics.

• Flat Rate Plan ($9.99/month): This tier encompasses all the essential features found in the Free Plan but adds advanced analytics, which may benefit growing businesses looking to track upsell performance. Here, the customer gains insights that are vital for refining marketing strategies.

It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Consolto Video Chat Cost?

Cost-effectiveness is as vital for the Consolto Video Chat app as it is for After Checkout Upsell ACU. All the plans are designed to provide varying levels of engagement partnerships, with scalable features attached.

• Smart Plan ($10/month): Includes three video chat hours, basic appointment scheduling, and micro CRM functionalities. This plan works for new businesses aiming for customer interactions but may require more hours to be fully effective.

• Clever Plan ($20/month): Upgrades to 20 video chat hours, providing more freedom to engage customers while incorporating advanced scheduling capability, which suits medium-sized enterprises well.

• Genius Plan ($39/month): For larger businesses, offering comprehensive customer interaction tools, including advanced scheduling, voice messages, and unlimited chat history. However, the premium pricing may still be a concern for some businesses with limited budgets.

In general, while the flexibility in video engagement is notable, it directly contrasts with the targeted and streamlined approach of upselling capabilities.

Cost Analysis: After Checkout Upsell ACU vs. Consolto Video Chat

When comparing pricing strategies, After Checkout Upsell ACU presents a more intuitive value proposition. The Free and Flat Rate plans offer clear benefits, especially for growing businesses that need effective upselling tools without the financial burden. In contrast, Consolto's lower-tier plans may not deliver the same immediate upselling potential for an equivalent price.

Offering a free trial strategy and a low flat rate allows businesses to test and implement upselling strategies without a significant upfront cost, ultimately enhancing revenue streams potentially faster than the engagement model offered by Consolto.

User Reviews & Customer Support Insights

Is After Checkout Upsell ACU good?

After Checkout Upsell ACU has earned an impressive average rating of 5 stars based on 64 reviews. This feedback points to the app’s effectiveness in enhancing upselling processes through its seamless integration with Shopify, thus allowing businesses to tap into their existing customer base. User reviews often highlight its intuitive design and ability to increase average order values significantly.

Is Consolto Video Chat good?

Consolto Video Chat is rated 5 stars from a single review. While the rating seems favorable, the low number of reviews might suggest a necessity for wider exposure and user experience sharing. Users may appreciate features such as real-time chat and video conferencing, which foster personalized interactions. However, because it is primarily engagement-focused, some users might find it less suited for direct upselling opportunities than After Checkout Upsell ACU.

User Preference: After Checkout Upsell ACU or Consolto Video Chat?

The significant difference in the quantity of reviews and the focus of features indicates a stronger approval rating for After Checkout Upsell ACU. Customers prioritize its capability to streamline the upselling process, a necessity for e-commerce success. Factors like versatility, user-friendliness, and clear financial benefits reinforce the preference for After Checkout Upsell ACU over Consolto Video Chat.

Integration and Compatibility Comparison

After Checkout Upsell ACU Integrations

After Checkout Upsell ACU integrates seamlessly with Shopify’s native checkout, allowing users to coordinate upselling strategies effortlessly within their existing operations. It also connects with crucial platforms like Easy-Pixel for marketing insights, thus enabling robust analytics.

Consolto Video Chat Integrations:

Consolto Video Chat integrates well with platforms like Zapier, Google Calendar, and Webhooks, allowing businesses to harness the power of multi-tool functionality. However, while these integrations add value through engagement analysis, they may not directly contribute to effective upselling.

Conclusion

In summary, both After Checkout Upsell ACU and Consolto Video Chat present valuable solutions for Shopify merchants. However, After Checkout Upsell ACU shines in its user-friendly design and comprehensive features dedicated to upselling, providing a cost-effective solution ideal for various business sizes. With an exceptional 5-star rating and extensive customer feedback denoting its success in increasing average order values, this app stands out as a tried-and-true choice for e-commerce merchants striving to maximize their revenue potential. While Consolto Video Chat has its merits, particularly in customer engagement, the direct upsell capabilities and cost efficiencies offered by After Checkout Upsell ACU make it the superior option for many businesses looking to enhance their e-commerce strategy.