Shopify Upsell and Cross-sell Apps: ReVisit‑Recent Viewed Products vs Consolto Video Chat

Table of Contents

1. Introduction
2. How Does ReVisit‑Recent Viewed Products Work?
3. How Does Consolto Video Chat Work?
4. How Much Does ReVisit‑Recent Viewed Products Cost?
5. How Much Does Consolto Video Chat Cost?
6. Cost Analysis: ReVisit‑Recent Viewed Products vs. Consolto Video Chat
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Did you know that effective upselling and cross-selling can increase sales by as much as 30%? These strategies are vital for online retailers looking to enhance customer experience and boost revenue. Upsell and cross-sell apps play a crucial role in this endeavor by streamlining the process, providing personalized customer interactions, and fostering a seamless buying experience.

In this blog post, we will compare two popular Shopify apps, ReVisit‑Recent Viewed Products and Consolto Video Chat. While both applications claim to enhance upselling and cross-selling capabilities, they offer different functionalities that cater to varied business needs. Let’s explore their features, pricing, and overall impact on improving customer engagement and sales.

How Does ReVisit‑Recent Viewed Products Work?

ReVisit‑Recent Viewed Products is designed to enhance user memory and increase sales by allowing customers to recall items they previously viewed. Here’s how it works:

Setup and Functionality: Upon installation, the app automatically generates an image slider on your Shopify store that showcases products previously viewed by customers. This intuitive setup ensures quick access to items the customer may have shown interest in, nudging potential sales.

Main Features:

• Image Slider: This feature displays recent products in a visually appealing slider format. Customers can easily find the items they were interested in, making it more convenient for them to continue shopping or reevaluate their choices.
• Customization Options: Businesses can customize the slider’s design, including border style and colors, to match their store’s aesthetic. Options to autoplay and loop images mean customers receive a smooth visual experience.
• Adjustable Product Display: Users can choose the number of products to display, allowing flexibility for different store layouts and sizes.

For various businesses—whether startups, small-to-medium enterprises, or large organizations—these features help keep customer attention focused, ensuring that potential sales are not lost. For instance, a small boutique can use the slider to promote seasonal items, while a large retailer can display last-quarter launches, customizing the experience based on inventory and trends.

The unique ability to feature recently viewed items not only helps in pointing customers back to products they liked but also encourages impromptu purchases, reinforcing the value of the upsell and cross-sell strategy.

How Does Consolto Video Chat Work?

Consolto Video Chat provides a completely different approach to enhancing customer interactions. It allows for personalized support through video, audio calls, and chat, transforming a standard e-commerce experience into a highly interactive, face-to-face consultation.

Main Features:

• Video Chat: Customers can engage with vendors through instant video calls, providing an interactive platform that mimics in-store experiences.
• Appointment Scheduling: The app allows customers to set appointments directly, which ensures they can reach out at their convenience.
• Integrated CRM: With functionalities similar to those offered by traditional CRM systems, businesses can engage customers more effectively based on their profiles and previous interactions.

While the direct interaction provided by Consolto can be impactful, it requires a more substantial commitment of time and resources. Small or startup businesses might find the need for consistent customer engagement challenging, whereas larger businesses with established customer bases might excel with such personalized service.

How Much Does ReVisit‑Recent Viewed Products Cost?

Cost considerations are pivotal when selecting an app for upselling and cross-selling. ReVisit‑Recent Viewed Products offers a single, budget-friendly pricing tier:

• Starter Plan: $4.99 per month
  • Features: Access to the image slider, customizable options, and adjustable product display.
  • Limitations: This tier offers a limited scope compared to higher-tiered apps but serves the functionalities needed for startups and smaller businesses.
  • Target Audience: Ideal for startups and small to medium-sized businesses looking to improve customer experience without breaking the bank.
  • Additional Costs: No additional fees associated with this tier.

It is important to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Consolto Video Chat Cost?

Consolto Video Chat provides various pricing tiers that can be more expensive compared to ReVisit, which may deter smaller businesses from utilizing their services.

• Smart Plan: $10 per month

  • Features: Includes 3 video chat hours, appointment scheduling, basic CRM features, and limited SMS notifications.
  • Limitations: Limited video chat hours may not be sufficient for businesses experiencing high customer interaction volumes.
  • Target Audience: Best suited for growing businesses that require enhanced customer interaction.
  • Additional Costs: Potential for added costs if additional chat hours or services are required.

• Clever Plan: $20 per month

  • Features: Includes 20 video chat hours along with advanced appointment scheduling and enhanced analytics.
  • Limitations: 20 hours may still be limiting for larger operations.
  • Target Audience: Suitable for established businesses that require regular client interactions.
  • Additional Costs: Same potential for overages occurs.

• Genius Plan: $39 per month

  • Features: Offers 100 video chat hours, a more extensive chat history, and advanced CRM options.
  • Limitations: Higher costs may be prohibitive for smaller merchants.
  • Target Audience: Designed for large enterprises that can leverage higher volumes of customer interaction.
  • Additional Costs: Potential additional costs for exceeding usage limits.

Cost Analysis: ReVisit‑Recent Viewed Products vs. Consolto Video Chat

When you compare ReVisit‑Recent Viewed Products and Consolto Video Chat, the value proposition shifts favorably toward ReVisit. Not only does it come with a lower price tag at $4.99 per month, but the simplicity and efficiency of the features tailor it well to the needs of startups and small businesses. In contrast, while Consolto offers a broad range of engagement tools, its higher pricing tiers cater more effectively to larger enterprises with significant resources.

The stark contrast in price and the robust feature set of ReVisit makes it a more appealing option for businesses of various sizes looking to maximize their revenue through upselling and cross-selling strategies.

User Reviews & Customer Support Insights

Is ReVisit‑Recent Viewed Products good?

It has gained strong traction among users, evidenced by its high rating of 5 stars from 64 reviews. Users appreciate how the app simplifies the user journey. The positive feedback enhances its credibility, suggesting that it helps businesses effectively tap into previous customer interest, thus creating an avenue for more sales.

Is Consolto Video Chat good?

Despite receiving a perfect rating of 5 stars from only one review, customer feedback predictions can provide valuable insights. Users might appreciate the convenience of live video consultations but could also express concerns about the complexity of integrating such a service into their existing workflows.

Customer support for any application can greatly influence its effectiveness. Users have expressed particular admiration for quick response times and helpful resources.

User Preference: ReVisit‑Recent Viewed Products or Consolto Video Chat?

Comparing the two apps, ReVisit clearly emerges as the preferred solution among users. It not only has a superior quantity of reviews but also showcases its effectiveness across a broader range of businesses.

Reasons for this preference may include ReVisit's single, cost-effective pricing plan, easier implementation process, and straightforward features that maintain focus on enhancing sales through targeted reminders of previously viewed products.

Integration and Compatibility Comparison

ReVisit‑Recent Viewed Products Integrations

ReVisit is notably straightforward, primarily designed for Shopify users without requiring complex integrations. This facilitates quick and easy onboarding for store owners.

Consolto Video Chat Integrations:

This app comes with several integration options, allowing compatibility with tools like Zapier, Google Analytics, and Google Calendar. While these integrations provide greater functionality, the complexity may deter smaller businesses from utilizing the full capabilities of the app.

Conclusion

Both ReVisit‑Recent Viewed Products and Consolto Video Chat present valuable offerings within the realm of upselling and cross-selling. However, ReVisit stands out due to its user-friendly design, competitive pricing, and comprehensive feature set. With a flawless 5-star rating supported by numerous positive reviews, it proves to be an effective tool for increasing average order value (AOV) and improving customer experience in a cost-efficient manner.

While Consolto Video Chat has its merits, particularly in personalized customer interactions, its higher price points and dependency on substantial interaction volumes make ReVisit a more favorable choice for a broader spectrum of businesses looking to enhance their upsell and cross-sell endeavors.