Shopify Upsell and Cross-sell Apps: BYG ‑ Thank You Page Survey vs. Prompt: Email Popup & Upsell

Table of Contents

1. Introduction
2. How Does BYG ‑ Thank You Page Survey Work?
3. How Does Prompt: Email Popup & Upsell Work?
4. How Much Does BYG ‑ Thank You Page Survey Cost?
5. How Much Does Prompt: Email Popup & Upsell Cost?
6. Cost Analysis: BYG ‑ Thank You Page Survey vs. Prompt: Email Popup & Upsell
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

In the realm of e-commerce, upselling and cross-selling are vital strategies that can significantly enhance revenue and customer satisfaction. According to recent data, companies that excel in these strategies see a 10-30% increase in average order value (AOV). This emphasizes the importance of investing in tools that effectively facilitate these practices. Two prominent apps designed for this purpose on the Shopify platform are BYG ‑ Thank You Page Survey and Prompt: Email Popup & Upsell. Both options promise to improve your upselling and cross-selling capabilities, but they do so in different ways and with varying degrees of effectiveness.

BYG ‑ Thank You Page Survey focuses on enhancing post-purchase engagement through custom thank you pages and upsell opportunities. On the other hand, Prompt: Email Popup & Upsell aims to capture leads via popups, providing cart-centric upselling. In this blog post, we will explore the features, pricing, and user feedback for both applications, providing you with a clear understanding of which one could be your go-to solution for boosting sales and enriching customer interactions.

How Does BYG ‑ Thank You Page Survey Work?

BYG ‑ Thank You Page Survey is engineered to optimize the post-purchase experience. It targets customers right when they are most engaged—after completing their purchase—by allowing merchants to create personalized upsell offers. Here’s a breakdown of how it operates:

Overview

This application operates primarily through a drag-and-drop interface, simplifying the creation of tailored upsell offers that appear on the thank you page after a purchase has been made.

Key Features

1. Unlimited Store Orders (No Commission): Merchants can benefit without the fear of losing revenue to commission fees, making BYG suitable for businesses of any size, especially startups and small to medium enterprises looking to maximize profitability during their growth phase.

2. Custom Thank You Pages: The ability to customize thank you pages adds a personal touch to customer interactions. This feature is beneficial for all businesses but can have a larger impact on smaller stores where customer connections are crucial.

3. One-Click Upsell/Downsell: This convenience allows customers to add additional items without the hassle of re-entering their payment information. It's a game-changer for improving customer satisfaction and can lead to higher conversion rates, especially significant for large enterprises that handle a high volume of transactions.

4. Unlimited Customer Responses: Gathering insights from customer feedback on the thank you page helps businesses understand what resonates with their audience, paving the way for continuous improvement.

5. Advanced Analytics: Merchants can leverage data-driven insights to refine their upselling strategies, identifying successful offers and patterns that benefit their operations.

Hypothetical Scenarios

Imagine a small business using BYG to personalize their thank you pages, showcasing related products based on what the customer just purchased. Such a tailored experience can lead to further purchases, significantly lifting the AOV. Conversely, a larger enterprise could utilize the advanced analytics feature to continuously analyze customer behavior, adjusting their strategies in real time for maximum effectiveness.

How Does Prompt: Email Popup & Upsell Work?

Prompt: Email Popup & Upsell takes a different approach by targeting potential customers before and during their purchasing journey through email pop-ups.

Overview

With a primary focus on capturing leads and driving sales through cart-related upsells, this app aims to optimize the customer experience at critical touchpoints.

Key Features

1. Email Popup: Welcome new customers with enticing offers, such as discount codes for first-time purchases. This initial interaction can effectively convert first-time visitors into loyal customers.

2. Cart Upsell: When a customer adds an item to their cart, additional recommended products pop up. This nudges them to consider complementary items, a strategy that's particularly valuable for small to medium businesses looking to enhance value during checkout.

3. Checkout and Exit Triggers: The ability to engage customers at multiple junctions—whether adding to the cart or about to abandon it—ensures that no opportunity is wasted.

Target Audience

The features provided by Prompt are particularly useful for startups and growing businesses that may not yet have established a loyal customer base. They are designed to convert potential revenue rather than capitalize on post-purchase interactions effectively.

How Much Does BYG ‑ Thank You Page Survey Cost?

Cost is always a significant consideration when choosing a tool for your business. BYG offers simple and straightforward pricing options that provide considerable value for what they offer.

Tiered Pricing Structure

1. Basic Stores Plan – $9.99/month:

   • Features: Unlimited store orders, custom thank you pages, one-click upsell/downsell, unlimited customer responses, and advanced analytics.
   • Ideal for: Startups and small businesses aiming for high conversions without a steep investment.
   • Limitations: While excellent for basic functions, it may lack extensive customization options compared to higher-tier solutions.

2. Shopify Plus Plan – $19.99/month:

   • Features: Same as Basic, but with potentially more support options tailored for larger operations.
   • Ideal for: Established businesses and growing enterprises that require enhanced features.
   • Limitations: Higher cost may deter smaller businesses.

Additional Costs

It is essential to note that you can always reach out to our team and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Prompt: Email Popup & Upsell Cost?

Prompt: Email Popup & Upsell combines affordability with effective functionality, making it a tempting option for businesses exploring email capture and upselling options.

Tiered Pricing Structure

1. Basic Plan – $7.90/month:

   • Features: Up to 5,000 popup views per month.
   • Ideal for: New businesses looking to dip their toes into the upsell market at a lower cost.
   • Limitations: The limit on views could restrict high-traffic stores.

2. Essential Plan – $14.90/month:

   • Features: Up to 20,000 views.
   • Ideal for: Growing businesses that expect to increase their customer interactions significantly.

3. Pro Plan – $29.90/month:

   • Features: Up to 100,000 popup views.
   • Ideal for: Larger stores with heavy traffic, providing ample leeway to maximize audience engagement.

4. Enterprise Plan – $49.90/month:

   • Features: Unlimited popup views.
   • Ideal for: Large enterprises that rely on significant customer interaction and lead captures.

Cost-effectiveness

Navigating the cost landscape, BYG offers a more feature-rich solution even at its lower price point compared to Prompt, which has limitations on popup views that could hinder performance for growing businesses.

Cost Analysis: BYG ‑ Thank You Page Survey vs. Prompt: Email Popup & Upsell

When comparing the two applications, BYG ‑ Thank You Page Survey presents a more comprehensive value proposition, especially in the realm of functionality for varied scales of operation. While Prompt offers various plans, the restrictions on popup views might limit its effectiveness for businesses seeking broader engagement strategies.

Both applications provide a pathway for increasing sales through upselling; however, BYG’s unique focus on post-purchase interactions allows businesses to engage customers at a critical point, typically yielding higher conversions and better customer insights.

User Reviews & Customer Support Insights

Is BYG ‑ Thank You Page Survey Good?

BYG boasts an impressive rating of 5 stars from 64 reviews, highlighting its effectiveness in improving the upselling experience. Users appreciate the user-friendly interface and the personal touch that customizable thank you pages provide.

Is Prompt: Email Popup & Upsell Good?

Prompt also holds a 5-star rating, but with only 4 reviews. Users likely value its straightforward approach to email capture and upselling. However, the limited number of reviews raises some questions about widespread user experience compared to BYG.

User Preference: BYG ‑ Thank You Page Survey or Prompt: Email Popup & Upsell?

With a significantly higher number of reviews and a robust reputation, it is clear that BYG ‑ Thank You Page Survey is favored by users. This indicates a more established application with proven results, whereas Prompt, while effective in its right, may not yet match the overall appeal and reliability of BYG.

Integration and Compatibility Comparison

BYG ‑ Thank You Page Survey Integrations

BYG seamlessly integrates with Shopify’s checkout and post-purchase processes, allowing for smooth data transitions and enhancing the overall user experience.

Prompt: Email Popup & Upsell Integrations

Prompt integrates with platforms like Mailchimp, Klaviyo, and Omnisend, facilitating advanced marketing strategies. Though effective, these integrations typically focus on email capture rather than broader upselling and cross-selling opportunities present in BYG.

Conclusion

Both BYG ‑ Thank You Page Survey and Prompt: Email Popup & Upsell are significant players in the upselling and cross-selling space. However, BYG stands out with its user-friendly design, comprehensive feature set, and effective pricing options. With a strong 5-star rating based on numerous reviews, BYG is recognized for its reliability in boosting AOV and improving customer engagement. Although Prompt has its strengths, the functionalities and flexibility of BYG make it the superior choice for businesses eager to enhance their upselling and cross-selling strategies.