Shopify Upsell and Cross-sell Apps: Mave Thank You Page vs Okendo: Product Reviews & UGC

Table of Contents

1. Introduction
2. How Does Mave Thank You Page Work?
3. How Does Okendo: Product Reviews & UGC Work?
4. How Much Does Mave Thank You Page Cost?
5. How Much Does Okendo: Product Reviews & UGC Cost?
6. Cost Analysis: Mave Thank You Page vs. Okendo: Product Reviews & UGC
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Did you know that upselling and cross-selling can boost revenue by up to 30%? These strategies are crucial for e-commerce businesses aiming to enhance customer experiences while increasing sales. Moreover, the right upsell and cross-sell apps can significantly elevate these efforts by providing customizable options that cater to a diverse range of customer needs.

In this blog post, we’ll explore two compelling Shopify apps: Mave Thank You Page and Okendo: Product Reviews & UGC. Both applications promise to enhance customer interactions and improve sales outcomes, but they do so in very different ways. While Okendo offers a multifaceted approach to customer reviews and engagement, Mave Thank You Page stands out with its focused strategy on post-purchase upselling and cross-selling, effectively harnessing the Thank You page for sales potential and providing seamless integration with Shopify.

How Does Mave Thank You Page Work?

Mave Thank You Page sets out to transform the post-purchase experience for Shopify merchants. This app takes a proactive approach to upselling by utilizing the Thank You page, which is often overlooked as a sales opportunity. Here's how it operates:

Summary of Features

The primary features of Mave Thank You Page include:

• Unlimited Usage of Widgets: Customizable widgets allow merchants to showcase various upsell options, appealing directly to the needs of their customers.
• Coupon Widget: This widget fosters customer loyalty through exclusive coupons for repeat purchases.
• Instant Buy Widget: Allowing customers to quickly purchase additional items without needing to re-enter payment details enhances user experience and can increase Average Order Value (AOV).
• Suggestion Widget: Personalized product recommendations based on the customer’s previous purchases encourage additional sales.
• Social Media Widget: Facilitates customer engagement on social media, building a community around your brand.

Relevance to Businesses of Different Sizes

For startups, the ability to implement these widgets without complex setup allows for immediate ROI as they begin to build their customer base. Small to medium businesses can particularly benefit from the Instant Buy and Coupon widgets, which enhance customer retention and boost sales quickly. Meanwhile, large enterprises can leverage the unlimited widgets for extensive customization, tailoring their offerings to various audience segments efficiently.

Unique Functionalities

Mave Thank You Page excels in its targeted approach. For example, an e-commerce store selling fitness products may utilize the Suggestion Widget to recommend workouts or equipment based on previous purchases, specifically targeting buyer intent at the most strategic moment.

Hypothetical Scenario: Imagine a customer who just purchased a yoga mat. With Mave's features, the Thank You page could immediately suggest a yoga block and offer a coupon for the next purchase, effectively driving an additional sale through a well-timed recommendation.

How Does Okendo: Product Reviews & UGC Work?

In contrast, Okendo takes a broader approach to customer engagement through product reviews and user-generated content (UGC). It aims to convert potential buyers into loyal customers by fostering a sense of trust through social proof.

Summary of Features

Key features of Okendo include:

• Automated Review Request Emails: This feature streamlines the process of collecting customer feedback and reviews, making it easier for businesses to showcase positive experiences.
• Photo & Video Reviews: The ability to feature multimedia reviews adds depth to customer testimonials, increasing engagement.
• Attributes Ratings: Customers can evaluate products based on specific attributes, helping future buyers make informed decisions.
• 15+ Onsite Review Displays: Options for showcasing reviews look great on your site and are customizable.
• Media Galleries: Merging reviews with product images encourages more interaction.

Business Utility by Size

For startups, Okendo's free tier allows them to gather crucial customer feedback as they make their mark in the market. Small to medium businesses can harness features that allow for better analytics and in-depth reporting of customer perceptions. For large enterprises, the scalability and comprehensive analytics provided by Okendo enable extensive market insights, helping them tailor their strategies effectively.

How Much Does Mave Thank You Page Cost?

Cost-effective solutions play a vital role in maximizing profit from upselling and cross-selling efforts. Mave Thank You Page offers a competitive pricing structure:

Pricing Tier: Premium

• Price: $12.99/month
• Features:
  • Unlimited Usage of Widgets
  • Coupon Widget
  • Instant Buy Widget
  • Suggestion Widget
  • Social Media Widget
• Limitations: None mentioned.
• Target Audience: This plan suits startups and small-to-medium businesses looking for a low-risk entry into upselling technology but can be beneficial for any business aiming for customer retention through loyalty incentives.
• Additional Costs: None specified.

With features that support extensive customization for upsell strategies, it’s essential to assess your business needs before selecting a plan.

It is important to note that you can always reach out to our team, and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link and we’ll come up with the best solution for you and your business.

How Much Does Okendo: Product Reviews & UGC Cost?

Understanding pricing structures ensures that businesses invest their resources wisely. Okendo presents various tiers:

Pricing Tier 1: Free

• Price: Free (Up to 50 orders/month)
• Features: Basic functionalities, including automated reviews and display options.
• Limitations: Limited to 50 orders/month.
• Target Audience: Startups.

Pricing Tier 2: Essential

• Price: $19/month
• Features: A greater allowance of 200 orders/month, all features in the free tier, and automated review requests.
• Limitations: Restricted to 200 orders/month.
• Target Audience: Growing businesses starting to scale but not yet hitting large order volumes.

Pricing Tier 3: Growth

• Price: $119/month
• Features: Expansive functionalities supporting up to 1,500 orders/month, along with detailed analytics and reporting.
• Limitations: Higher investment suited for established brands with considerable sales volumes.
• Target Audience: Large enterprises looking to refine their marketing strategies through customer engagement.

Investing in Okendo offers various tiers, but businesses must evaluate their current shipping volume and the potential for scaling to ensure cost-effectiveness.

Cost Analysis: Mave Thank You Page vs. Okendo: Product Reviews & UGC

When examining cost, Mave Thank You Page emerges as a more straightforward solution for those focusing on upselling. At just $12.99 per month, merchants get a comprehensive set of features without the complex tier system that Okendo employs. The latter can become significantly more expensive, especially as businesses grow and require higher order capabilities.

While Okendo provides a wealth of features, its higher pricing tiers and potential for added costs could deter smaller operations. Mave Thank You Page stands firm in its value proposition, offering an effective solution at a more accessible price point.

User Reviews & Customer Support Insights

Is Mave Thank You Page Good?

With a perfect rating of 5 stars from 64 reviews, Mave Thank You Page's users laud its effectiveness, particularly in enhancing customer engagement through a user-friendly interface and direct upselling tactics.

Is Okendo: Product Reviews & UGC Good?

Okendo enjoys a high rating of 4.9 stars from 930 users. While it provides valuable features for gathering reviews and leveraging UGC, users may express concerns regarding its pricing structure and the steep costs associated with advanced functionalities.

User Preference: Mave Thank You Page or Okendo: Product Reviews & UGC?

With Mave Thank You Page's higher average rating, it becomes evident that users lean more towards this app. Given the focus on post-purchase engagement, Mave Thank You Page seems to provide a more tailored solution for those interested specifically in upselling and improving customer retention, making it the preferred choice in this analysis.

Integration and Compatibility Comparison

Mave Thank You Page Integrations

Mave Thank You Page integrates seamlessly with the Shopify Checkout, ensuring that the upselling experience reflects directly after purchase completion, enhancing efficiency in both function and customer satisfaction.

Okendo: Product Reviews & UGC Integrations

Okendo integrates with various platforms such as Shopify Flow, Klaviyo, Google, and Meta. This diverse integration capability facilitates easy access to a breadth of data and efficient collaboration across marketing channels. However, the ease of integration may vary based on the existing tech stack a business employs.

Conclusion

While both Mave Thank You Page and Okendo: Product Reviews & UGC offer significant advantages, Mave Thank You Page emerges as the more valuable solution for upsell and cross-sell initiatives. With its user-friendly design, competitive pricing, and proven effectiveness in increasing Average Order Value, it serves as an excellent choice for e-commerce shops. Although Okendo provides a robust set of features geared toward customer engagement, the complexity of its pricing tiers may not favor smaller enterprises. Thus, for businesses aiming to maximize their post-purchase experience cost-effectively, Mave Thank You Page presents itself as a strong contender.