Shopify Upsell and Cross-sell Apps: Last | Post‑purchase Upsell vs BOLD Upsell AI Powered Upsells

Table of Contents

1. Introduction
2. How Does Last | Post‑purchase Upsell Work?
3. How Does BOLD Upsell AI Powered Upsells Work?
4. How Much Does Last | Post‑purchase Upsell Cost?
5. How Much Does BOLD Upsell AI Powered Upsells Cost?
6. Cost Analysis: Last | Post‑purchase Upsell vs. BOLD Upsell AI Powered Upsells
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Upselling and cross-selling have proven to be powerful strategies in boosting e-commerce sales and enhancing customer satisfaction. Research shows that engaging existing customers through upselling can increase their average order value by up to 30%. This is where upsell and cross-sell apps come into play, significantly enhancing the online shopping experience and ultimately driving higher revenue for businesses.

In this context, two of the prominent options available to Shopify merchants are Last | Post‑purchase Upsell and BOLD Upsell AI Powered Upsells. Both applications offer a variety of features designed to maximize conversion rates through post-purchase interactions. Their seamless integration with Shopify enhances user experience and simplifies the addition of related products at critical moments during the buying process.

How Does Last | Post‑purchase Upsell Work?

Last | Post‑purchase Upsell provides a streamlined and efficient solution for merchants looking to capitalize on post-purchase opportunities. The app allows businesses to create a series of upsell and cross-sell offers that appear on the order confirmation page after a customer has made a purchase.

Setup: The intuitive interface simplifies setup, allowing merchants to tailor upsell offers based on their customers’ previous purchases.

Trigger: Once a customer completes a transaction, they are presented with strategic upsell suggestions right on the thank-you page. This immediate engagement leverages the momentum of a recent purchase.

Conversion: One of the standout benefits of Last | Post‑purchase Upsell is the one-click payment option. Customers can accept upsell offers without needing to re-enter their payment information, leading to a frictionless experience.

The features of Last | Post‑purchase Upsell are designed with variant business needs in mind. These include post-purchase cross-sells, which enable multiple related product offers on the confirmation page, smart auto-upsells driven by AI to choose relevant products, and a mobile-first design for perfect functionality across devices. Importantly, the app maintains optimal performance with no impact on page load times, assuring users of a top-notch shopping experience.

Startups and small to medium businesses can benefit greatly from the app’s customizability options. Large enterprises, on the other hand, can take advantage of dedicated manager support for optimization strategies tailored to their expansive product offerings.

Imagine a clothing store that uses Last | Post‑purchase Upsell to offer customers matching accessories right after they purchase a dress. This not only enhances the customer experience but also boosts the average order value through effective cross-selling.

How Does BOLD Upsell AI Powered Upsells Work?

BOLD Upsell AI Powered Upsells adopts a different approach, harnessing artificial intelligence to deliver upsell and cross-sell options that align with customers' purchasing behaviors.

Overview: The app focuses on maximizing average order value using AI-generated recommendations that present the most relevant offers at pivotal points in the customer journey.

Similar to Last, BOLD provides a customizable setup for merchants. It offers both AI-powered and manual upselling options, allowing e-commerce businesses to tailor their sales tactics according to varying preferences.

Features include traditional upselling on product pages and during checkout, segmented data analytics to track performance, and the opportunity for email upselling. For businesses of all sizes, BOLD provides detailed analytics that give insights into customer behavior, assisting in optimizing upselling strategies over time.

Small businesses may appreciate the foundational upselling features but may find limitations as they scale. Large enterprises benefit from the robust analytics and numerous touchpoints available for upselling, ensuring that potential revenue is not left on the table.

For instance, a subscription box company can utilize BOLD's funnel functions to create a seamless customer journey, offering upsells during the initial purchase and beyond, significantly enhancing their opportunity for repeat sales.

How Much Does Last | Post‑purchase Upsell Cost?

Understanding cost is a crucial factor in choosing an upsell solution, especially for businesses working with tight margins. Last | Post‑purchase Upsell provides several pricing tiers designed to accommodate a range of business sizes.

Basic Shopify Plan ($19.99/month):

• Features: Unlimited offer views and sales, customizable interfaces, and supportive online chat and e-mail.
• Limitations: Basic feature set may not fully satisfy large enterprises.
• Target Audience: Ideal for startups and small businesses wanting to test the waters of upselling without extensive commitment.

Standard Shopify Plan ($29.99/month):

• Features: Includes all Basic features with tailored options.
• Limitations: Still lacks advanced analysis tools.
• Target Audience: Small to medium businesses that have gained initial traction.

Advanced Shopify Plan ($49.99/month):

• Features: Offers more extensive analyses and customizations for larger product ranges.
• Limitations: Higher cost may not suit all startups.
• Target Audience: Medium to large businesses looking to refine their upsell strategies based on robust data.

Shopify Plus Plan ($99.99/month):

• Features: All features of the Advanced plan, plus a dedicated manager.
• Limitations: This tier is costly, primarily applicable to large enterprises.
• Target Audience: Large enterprises seeking maximum optimization and support.

It is important to note that you can always reach out to our team, and we can create a custom pricing plan to suit your needs and your budget. Schedule a call via this link, and we’ll come up with the best solution for you and your business.

How Much Does BOLD Upsell AI Powered Upsells Cost?

BOLD offers competitive pricing that scales according to the number of orders processed each month. This structure is particularly beneficial for businesses fluctuating in size.

Development Stores (Free):

• For use in development environments with access to all features.

0-100 Orders Plan ($9.99/month):

• Features: Includes smart AI offers and cross-sells but limits to 200 views or 100 orders monthly.
• Limitations: Works primarily for newly established stores.
• Target Audience: Ideal for new businesses starting their upselling journey.

101-250 Orders Plan ($24.99/month):

• Features: Extends the view limits significantly while including all features from the previous tier.
• Limitations: May not accommodate rapidly growing businesses.
• Target Audience: Small to medium enterprises looking to expand.

251-750 Orders Plan ($59.99/month):

• Features: Once again, offers all previous features with a drastically larger limit.
• Limitations: While providing extensive features, pricing can escalate quickly.
• Target Audience: Established medium to large businesses anticipating robust growth.

For significant operations, BOLD requires users to consult pricing details that could lead to unexpected costs.

Cost Analysis: Last | Post‑purchase Upsell vs. BOLD Upsell AI Powered Upsells

When comparing the pricing structures of both apps, Last | Post‑purchase Upsell tends to present a more straightforward cost proposition with clear tiers that allow businesses to scale without hidden fees. BOLD's variable pricing based on order processing makes it a viable option but can involve complexities, especially for those seeing variable sales.

Both applications occasionally offer trial periods or promotional discounts, but Last | Post‑purchase Upsell's transparent pricing system may provide better cost efficiency for businesses at different stages of growth.

User Reviews & Customer Support Insights

Is Last | Post‑purchase Upsell good?

Currently rated at 5 stars from 64 reviews, Last | Post‑purchase Upsell garners customer praise for its responsive customer support and ease of use. Feedback suggests that users appreciate its straightforward interface and seamless integration into their order processes. This level of user satisfaction positions it as a valuable asset for any Shopify merchant.

Is BOLD Upsell AI Powered Upsells good?

With a rating of 4.7 stars from over 1,573 reviews, BOLD Upsell AI Powered Upsells is also well-regarded, but user feedback suggests mixed feelings. Many users appreciate the AI-driven recommendations and extensive features; however, some critique the learning curve associated with customization. Overall, while BOLD excels technically, Last | Post‑purchase Upsell’s ease of use puts it ahead.

Customer support quality is critical. Both apps offer live chat and email support, but user feedback indicates that Last | Post‑purchase Upsell provides quicker resolution times, making it more appealing for business owners facing immediate challenges.

User Preference: Last | Post‑purchase Upsell or BOLD Upsell AI Powered Upsells?

Based on average ratings, Last | Post‑purchase Upsell stands out with its perfect rating, highlighting a consensus among users about its effectiveness and usability. While BOLD has many impressive features, the slight misalignment in user experience factors into its lower average rating.

Variances in ratings can often be linked back to design and functionality; for instance, Last | Post‑purchase Upsell’s straightforward setup contrasts with some of BOLD's more complex features. By providing easily manageable upsell strategies, Last clearly shines as a more preferred solution among merchants.

Integration and Compatibility Comparison

Last | Post‑purchase Upsell Integrations

Last | Post‑purchase Upsell integrates seamlessly with Shopify Checkout and several e-commerce platforms, including Candy Rack and Gift Box. These integrations enhance reporting capabilities and payment processing, ensuring a smooth operation that supports additional revenue generation through upselling.

BOLD Upsell AI Powered Upsells Integrations:

BOLD integrates with Shopify Checkout, Google Analytics, and several Bold apps including Bold Discounts. This broad compatibility allows users to monitor extensive data and utilize promotional tools effectively. However, some users report that while integration is possible, the process can involve more technical knowledge than they would prefer.

Conclusion

In the realm of upselling and cross-selling, both Last | Post‑purchase Upsell and BOLD Upsell AI Powered Upsells offer robust solutions tailored to meet the needs of diverse e-commerce businesses. However, Last | Post‑purchase Upsell stands out with its intuitive design, comprehensive feature set, and flexible pricing structure. With a 5-star rating and impressive customer satisfaction, this app not only enhances Average Order Value (AOV) but also fosters effective customer engagement.

While BOLD has its advantages, the straightforward and responsive nature of Last | Post‑purchase Upsell, combined with its expert support, increasingly makes it a superior choice for merchants aiming to elevate their upsell strategies in a cost-effective manner.